XS728T ProSAFE 28-Port 10-Gigabit L2+ Smart Switch - PORT 9-24 is not working

Question

Hi Everyone,&nbsp;I just want to ask why does my Netgear switch XS728T ports are not woking?The first problem I have encountered is clients(workstations) with 10GB PCIE card are not detecting as 10GB. It was only detected as 1GB.Then after I fix it by "cable test" another problem occur. Which is the ports from 9-24 are not working even I move the working cable from port 7 to 9. Port is dead.&nbsp;Software Version:&nbsp; 6.5.1.42&nbsp;

schumaku · Answer

Backup the config, do a factory reset just in case, and retry.

If the issue retains, there is a hardware issue. Assuming you are the original buyer, your switch is under limited lifetime warranty. Head to https://my.netgear.com , ensure the switch is registered, then -> My Support -> [Contact Support] -> Replace my defective product anf follow the guidance.

RabGarcia · Answer

Thank you for the quick reply.I already reset the switch today, but the problem still occur.You might be right that this is hardware issue. But how come last night it works well?

schumaku · Answer

Impossible to say.&nbsp;

RabGarcia · Answer

Okay, thanks mate!

Forum Discussion

XS728T ProSAFE 28-Port 10-Gigabit L2+ Smart Switch - PORT 9-24 is not working

4 Replies

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