NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

msg4343's avatar
msg4343
Aspirant
Feb 27, 2020

Google Drive Sync Malfunction

Hi, 

 

 

I have a ReadyNAS 426 and I tried to configure Google Drive sync and it seemed to work fine.  I could see the folders in my Google Drive cloud account so I know the username and password worked properly.  But when I finished I got the following errors:  

 

"Unauthorized.  It could be an invalid user account credential or the app is not allowed to access cloud drive.  Stopped syncing with Google."  

 

When I tried again I got these errors: 

 

"Google Drive service is not running" 

"Cloud Storage Service is not running" 

 

Any advice you can give me would be much appreciated! 

 

Matt 

7 Replies

Replies have been turned off for this discussion
  • I should note I have tried in Chrome and Edge with no improvement.  

    • JohnCM_S's avatar
      JohnCM_S
      NETGEAR Employee Retired

      Hi msg4343,

       

      Have you tried leaving then rejoining to Google Drive?

       

      May I know also the sync direction you selected on the NAS?

       

      You can also download the NAS system logs then check google-drive.log. You might be able to find some clues about the issue.


      Regards,

      • msg4343's avatar
        msg4343
        Aspirant

        Thanks for your response.  When you say "Have you tried leaving then rejoining to Google Drive?", where would I do that?  It seems that when I switch the Google drive option on in ReadyNAS it immediately throws an error so there is nowhere to "leave" and "rejoin"?  

         

        I have tried various local paths, cloud storage paths and both "bidirectional" and "Download cloud storage changes only" but all have the same errors.  Attached is the google drive log.  


        Thanks again for your help!  

        Matt 

NETGEAR Academy

Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology! 

Join Us!

ProSupport for Business

Comprehensive support plans for maximum network uptime and business peace of mind.

 

Learn More