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Forum Discussion

neerajain's avatar
neerajain
Aspirant
Oct 05, 2016

One ReadyCloud user gets VPN disconnected and one gets no registered devices

I have this issue which is user specific. If I login using one user the ReadyCloud App works fine. Whereas for one user the ReadyCloud App says "VPN disconnected". FOr third user, it says "NO registe...
ReadyCLOUD Portal
JennC's avatar
JennC
NETGEAR Employee Retired
Oct 13, 2016

Hello neerajain, 

 

Can you please send the logs? Please add the link to this thread to the email.

 

Also, PM me the ReadyCloud user accounts, indicate which account has the admin rights for ReadyCloud access.

 

Regards,

phsandmeier's avatar
phsandmeier
Aspirant
Jan 30, 2017

I have the same problem with my RN 102.

Firmware 6.6.1
Windows 7, ReadyCloud client VPN disconnected

Thanks for the help

  • JennC's avatar
    JennC
    NETGEAR Employee Retired
    Jan 31, 2017

    Hello phsandmeier,

     

    This topic where you posted is a very old thread that should be already locked. Please create a new topic.

     

    Regards,

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