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Forum Discussion

KennyRobb's avatar
KennyRobb
Aspirant
Aug 26, 2019
Solved

RN104 Server internal Error 502 when connecting to Microsoft One Drive

Hi there.  Model RN104 4x 2TB Drives Firmware v6.10.1   I am trying to connect the RN104 to Microsoft One Drive. On the Admin Interface I goto Cloud then click on the on/off slider for Microsof...
Retired_Member's avatar
Retired_Member
Aug 27, 2019

thanks!I've reported this issue to the Cloud developer,I will keep this post updated when the issue is fixed.

tullysr's avatar
tullysr
Aspirant
Aug 30, 2019

I am having the same issue on all of my ReadyNAS units. 

 

The request URL is:

 

https://login.microsoftonline.com/common/oauth2/v2.0/authorize?client_id=xxx&redirect_uri=https%3A%2F%2Fcloudstoragesync.netgear.com%2Fredirect.php&scope=https%3A%2F%2Fgraph.microsoft.com%2Ffiles.readwrite%20user.read%20offline_access&response_type=code&state=xxx=

 

The response URL is:

 

https://cloudstoragesync.netgear.com/redirect.php?error=invalid_scope&error_description=The%20provided%20value%20for%20the%20input%20parameter%20%27scope%27%20is%20not%20valid.%20One%20or%20more%20scopes%20in%20%27https://graph.microsoft.com/files.readwrite%20user.read%20offline_access%27%20are%20not%20compatible%20with%20each%20other.&state=xxx%3d

 

During the request URL, the login page displays for a split second, but then immediately redirects to the response URL. The page then displays:

 

Server Internal Error: 502

 

Please reach out to me directly if you need me to provide additional information for troubleshooting the issue.

  • Kevkev's avatar
    Kevkev
    Aspirant
    Aug 30, 2019

    I have the same issue,

    The factory default didn't help, as soon as enable the one drive cloud it bring the url and then goes to error page"internal server error:502"

     

     

    • derekthegood's avatar
      derekthegood
      Aspirant
      Aug 30, 2019

      I have same problem.  Firmware 6.10.1

      Turned off one drive on the 18th July.  Tried to turn it back on and came up with disabled.  Disconnected from one drive and tried to re-connect and started coming up with this error.  Tried different browsers and even a different computer.  Same issue.

      • sunnyweb's avatar
        sunnyweb
        Guide
        Sep 01, 2019

        I have the same problem with my ReadyNAS 424.  I had to "Leave" OneDrive to fix a problem and as I tried joining it back I keep getting the 502 error too.  I was on OS 6.10.1 so I decided to try the beta upgrade to see if it woudl resolve the problem but it did not.  I'm currently on 6.10.2-T49 (Beta1) and same issue. I've tried from my surface, my pc, my iPAD and my iPhone.  I tried with Chrome, IE, Edge and Safari.  Pretty much tried every possible option on every devices.

         

        I'm stuck and I need OneDrive for one of my client.  Any help would be appreciated.

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