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tripz0011's avatar
tripz0011
Aspirant
May 16, 2018

ReadyCLOUD Backup

So I am doing backups of the NAS to ftp.

however whenever I run it I get errors all the time.

It looks like the backup tries to copy over the Netgear created hidden direction and it fails on it.. How do I get the backup to skip a hidden folder or bypass its hidden default folders.

 

Backup Start Time: Wed May 16 2018 16:03:39
Backup Finish Time: Wed May 16 2018 16:03:56
Backup Status: Fail: Failure during copy.

Failed to create remote directory backups/NASWPB/.readydrop! Quote command returned error

 

.readydrop!  is a hidden folder the the Readycloud GUI cannot see but it tries to copy it. Sick of seeing errors and failures on the backup.

2 Replies

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  • Marc_V's avatar
    Marc_V
    NETGEAR Employee Retired

    Hi @tripz001

     

    If I understood it correctly, you are doing a backup through FTP through the backup job. Are you backing up from ReadyNAS to FTP Server or a remote ReadyNAS?

     

    What firmware are you running?

     

    Regards

     

  • Retired_Member's avatar
    Retired_Member

    I cannot reproduce this issue,here is my backup log

    Backup Job Name: wdew
    Backup Job Type: Incremental
    Protocol: ftp
    Backup Source: [NJ-JDAI-T480-uacdump]/
    Backup Destination: [remote:ftp]/ftp://10.40.0.145/Documents
    Backup Start Time: Tue May 29 2018 4:57:58
    Backup Finish Time: Tue May 29 2018 4:58:05
    Backup Status: Success


    Copy (D) .readydrop
    Copy (F) trigger snapshot upgrade.txt
    Copy (F) mount VMDk.txt

     

    what remote FTP server are you using?can you check permission setting on remote device? 

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