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Solved
ReadyNAS online (VPN Disconnected)
I have a remote NAS that was able to connect randomly using a windows 10 PC. I submitted a ticket and it was elevated to level 3 support. After a month of trying and getting random connections the ...
Just for your information I wanted to chime in here.
My windows 10 computer was the only one having issues the latest time until Netgear did something with their VPN server. If you are able to connect to the same NAS using a windows 8 computer then it might be the installation on your windows 10 computers.
I have not found an easy way to get the latest version of readycloud desktop which I see you know is 1.15. When I search for downloads under my NAS I get readycloud desktop, but it is the old version. Why Netgear has not updated their links I have no idea. Go ahead and install the old version first.
Then after installation the program recocnizes that it is not the latest version it automatically installs version 1.15.
You might want to try just for the challange to reinstall readycloud desktop with default settings on one of your Windows 10 computers and see if that works.
It looks like the installation software automatically removes the existing version.
I understand your frustration but you might want to try it and see if it works. Nothing lost?
I am able to connect today with my windows 10 computer to a remote NAS. No bets that it will work tomorrow.
Since this is an issue with the 6.7.5 firmware, seems that you folks need to fix this ASAP.
Every time you do an update a whole string of things go wrong. Why do you not test your products? This error is not something burried deep in the system, it is something that comes up immediately!
Please repair your system NOW!!
I am receiveing the same message online (VPD Dissconnected). I can connect on the web and through my iphone but not using the ready cloud app. Have uninstalled the app and reinstalled (resetting leaf adapter whih has a 169 IP adress by the way). ALso signed and signed out. Looks like the same outage from a few months back. Netgear please advise.
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