NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Solved
Readynas 314 shows up in network but can't access it
Hi I am having trouble accessing my Readynas from any of my computers, all running up to date windows 10. Was working ok when I last accessed it a few weeks ago. The nas shows up in the network in wi...
Heya,
The problem is likely related to what was mentioned earlier in the thread, about the readycloud email being the same as your microsoft account email. When you access the NAS (without submitting specific user credentials), then the PC will send its microsoft account name as the login name. This is a problem since that email (user name) is the same as your readycloud email. The NAS will accept any readycloud users to connect locally over SMB. Even if anonymous access is enabled on the share.
I don't think it matters whether you turn off readycloud or not.
Can try and map a network drive in windows and specify specific credentails when mapping it? Use the admin user's crendentials.
Have a look at this thread here:
https://community.netgear.com/t5/Using-your-ReadyNAS/No-Network-Access-To-Shares-After-Upgrade-To-6-5-1/m-p/1110800#U1110800
Cheers
I have reset my permissions on my pictures and document shares, but it has made no difference. I can only access the NAS through the media player and I can only upload files through the readycloud portal or admin page, which is a major pita as I have lots of photos to upload from my holidays.
Additionally when I went to reset permissions for my music and video shares, this error came up "folder operation failed - cannot set file access. Check if specified user or group exists. facl_change fail uid=99 gid=99 code 1007130001
Heya,
The problem is likely related to what was mentioned earlier in the thread, about the readycloud email being the same as your microsoft account email. When you access the NAS (without submitting specific user credentials), then the PC will send its microsoft account name as the login name. This is a problem since that email (user name) is the same as your readycloud email. The NAS will accept any readycloud users to connect locally over SMB. Even if anonymous access is enabled on the share.
I don't think it matters whether you turn off readycloud or not.
Can try and map a network drive in windows and specify specific credentails when mapping it? Use the admin user's crendentials.
Have a look at this thread here:
https://community.netgear.com/t5/Using-your-ReadyNAS/No-Network-Access-To-Shares-After-Upgrade-To-6-5-1/m-p/1110800#U1110800
Cheers
Hi again I was able to map the network drives using NAS name and logging in with my windows user credentials. I can now directly access the NAS through it's name listed under Network. I will try setting up all the other computers tomorrow. Thanks for everyone's help :)
Hi Beruthial,
Thanks for the feedback. Just update this thread and mark it closed once you're done testing it in all your PCs.
Kind regards,
BrianL
NETGEAR Community TeamAll pc log into NAS now. It turned out I needed to use my microsoft account log in name (not email address) and password
NETGEAR Academy
Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology!
Join Us!
