Reply

Req: ReadyCloud backup - specify source & target subdirs

miels
Tutor

Req: ReadyCloud backup - specify source & target subdirs

I've just installed OS6 on my Ultra 4, running fine :). One of the features I was looking forward to use was the ReadyCloud backup, but it's quite disappointing though. I miss some features that seem basic.

Custom source folder
When choosing the source folder on a desktop (by clicking on the ReadyCloud tray icon, then "backup PC folder") I'm limited to the contents/subdirectories of c:\users\< user>\
Why? There are MANY cases where you'd like to backup only a subdir of one of those directories. Or of a folder that's not located in the userdir at all.
Examples: c:\users\myaccount\My documents\crucialdox or d:\mydata

More logical & secure destination folder
There seem no options to change the destination folder of the backup. By default it's added to the list of available shares. This has several disadvantages:
  • it's public!?!
    /data/backuptarget is owned by guest on 777?!? I just don't get it. First you limit the folders that can be chosen to a userdir at the user end, end then you publish the backup publicly at 777? So far for privacy; very hard to explain to people.

  • it's crowding the list of available shares.
    Too what end? It's just a backup, only needed in case of emergency. No need for such a prominent location. It makes the "regular" locations that people have to access more often less obvious to find. And that's from a user perspective. Imagine the list an admin faces.

I expected a location similar to the users snapshots. A logical place could be /home/< username>/backups or something (obviously at 700), with a subfolder for every folder that has been configured by the user to backup.

Final questions
  • Could you PLEASE implement those requests in a future version?

  • Can you think of a work around (editing configuration files) to achieve the desired result? Will probably involve client and nas-sided changes.

PS: to be complete: fortunately the ReadyCloud mobile app does allow a custom folder to be set for picture backups.

[edit1]As a work around you can manually hide the shares. But you can't seem to change the owner to a ReadyCloud user in general though?
[edit2]Please move this topic to subforum feature requests. Sorry!
Message 1 of 6
StephenB
Guru

Re: Req: ReadyCloud backup - specify source & target subdirs

I think its reasonable to allow the the destination folder to be within the user's home share. Though I'd want the option to make it a public share as well.

I agree that users need to specify any set of source folders.
Message 2 of 6
miels
Tutor

Re: Req: ReadyCloud backup - specify source & target subdirs

Exactly. Private should be the default behaviour. The feature of making it a public share can be a (future) option.
Message 3 of 6
StephenB
Guru

Re: Req: ReadyCloud backup - specify source & target subdirs

miels wrote:
Exactly. Private should be the default behaviour. The feature of making it a public share can be a (future) option.
I think both need to be available at the beginning. I don't use home shares, and would rather not enable them for this. I don't really care which is the default.
Message 4 of 6
EskenderNG
NETGEAR Employee

Re: Req: ReadyCloud backup - specify source & target subdirs

Hello miels,

I think you are making some good points.

One comment about access rights to backup shares:

Although a newly created backup share has guest set as the owner and file access rights for everyone, network access is limited to the admin and the user who initiated the backup, thus making it private.

Bye,

Eskender
Im Auftrag von / On behalf of NETGEAR
NETGEAR Online Support und Kontakt:
http://support.netgear.de/for_home/default.aspx

Registrieren Sie Ihr Gerät für 90 Tage kostenlosen technischen Support am Telefon unter:
https://my.netgear.com/registration/login.aspx
Message 5 of 6
tarentaal
Tutor

Re: Req: ReadyCloud backup - specify source & target subdirs

Not being able to specify source and target directories is one of my two biggest gripes with the ReadyCLOUD software! I just recently acquired my first NAS and have been frustrated with the lack of such a basic feature as being able to specify which folder you would like to backup and where it should go. So now I have to put all the files I want to backup in the 'Users' folder. And you can't choose where you want the files to backup to, or what they should be named. It just creates an automatic backup job on the 'data' drive.

Is it really that hard to add this feature? Considering that you can do a backup and all the other features of the NAS, it doesn't seem like a big ask to extend the capabilities of the software to do that.

Not that the backup/sync feature works properly, but I will address that in a separate topic as gripe number 2.
Message 6 of 6
Discussion stats
  • 5 replies
  • 3649 views
  • 2 kudos
  • 4 in conversation
Announcements