NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

civean's avatar
civean
Aspirant
Sep 14, 2017

VPN Disconnected, Leaf Network connection problem (Again)

Hi,

since 3 days we have started to get some very familar VPN disconnected problems when trying to connect via VPN and the readycloud desktop app. The last 4 times this happened, it turned out to be a problem with a server on the Netgear side - is this again the problem? Can you fix it?

It seems the Leaf Network adapter gets no connection, even though an IP is attained - see picture.

 

Thank you for a quick resolution,

 

Christer M

Desktop client
ReadyCLOUD Portal

2 Replies

Replies have been turned off for this discussion
  • civean's avatar
    civean
    Aspirant
    Sep 18, 2017

    if it helps, here is the console log for ReadyCloud App.

     

    Thank you,

    Christer Malmberg

     

    • BingkeX's avatar
      BingkeX
      NETGEAR Expert
      Sep 22, 2017

      Hi civean,

       

      PM have sent, please check it.

       

       

      Best Regards.

       

NETGEAR Academy

Boost your skills with the Netgear Academy - Get trained, certified and stay ahead with the latest Netgear technology! 

Join Us!

ProSupport for Business

Comprehensive support plans for maximum network uptime and business peace of mind.

 

Learn More