Error message while trying to activate Arcus Milestone License

[hservaas]

I am having a problem registering my pari of Arcus RNVMSMA8-10000S licenses on a ReadyNAS RR4312X0.

I get the follolwing error:

"Salesforce API sfOneCloudContractMaptoPrdRe is not working please check No JSON object could be decoded error"

I have attempted with mulitple browsers - please advise.

[Marc_V]

Hi @hservaas

Welcome to the Community!

Have you contacted Support about this issue? You may want to login to my.netgear.com and create a case for Support to be able to assist you on this concern.

Kindly PM me your case number as well once you have one.

Regards

[Marc_V]

Hi @hservaas

I have checked on your case and it is already submitted to engineering. L3 expert was able to contact you right? this should be resolved once checked.

Hope we have helped 🙂

Regards