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Device is offline. Never connecting

cangayu
Aspirant

Device is offline. Never connecting

After around one year without Remote access activity to my NAS, now i am not able to connect remotely

ReadyNas NV+ (sparc)
ReadyNas Remote 1.6.5.23
ReadyNAS Remote app. 1.0.9.78

When i try to connect i receive always the same message: "Your device is offline"
I try to connect but after some seconds "thinking" the same message.

I could connect with the same configuration some months ago. The only difference is that i made a OS reset recently.
I understand that my NAs is not compatible with the new system ReadyCloud.

I read something about P2P reset but i do not know what it is exactly.

Any idea or alternative for remoting access with ReadyNas Remote or other ?
Message 1 of 4
StephenB
Guru

Re: Device is offline. Never connecting

I mostly use ftps myself (forwarding ports through the firewall). And https for remote management.
Message 2 of 4
cangayu
Aspirant

Re: Device is offline. Never connecting

How it runs exactly ??

https --> \\EXTERNAL IP: FORWARDED PORT\\

I would like a system where i can use the folders and the files like in windows explorer.
Message 3 of 4
StephenB
Guru

Re: Device is offline. Never connecting

Get a ddns address for your external IP (for instance noip.com).

Pick a non-standard secondary port for https (something above 50 000 is best), and configure it in the NAS, and forward it in the router. Then https://ddnsname:port will connect.

For FTPS, I use filezilla on the PC. Again, I use a non-standard port, and set 4 passive ports (5 ports altogether). Forward them all in the router. For secure access, select "Require Explicit FTP over TLS" in filezilla. Normal FTP (insecure) will also connect to the NAS, so make sure you use a good password. (that's needed for http anyway). Filezilla does not require masquerading to be set on the NAS, though some other clients (for instance mobile apps) do.

FileZilla provides folder drag/drop, but is not identical to windows explorer. If you want Windows Explorer, then investing in a VPN router is probably the best approach.
Message 4 of 4
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