Step by Step instruction/help

I tried incognito/private browsing same thing and looked for the browser saved passwords and it is not listed. I click on the blue "Admin Link" from the Netgear Webcite. I have not put too much on the NAS you think a reset  or something else I can try

Try browsing directly to the NAS IP address (as suggested above), and not using ReadyCloud.

I have done that same results. I even tried hooking up a second ethernet cable and tried logging into that ip address same thing the difference in adrress is the last instead of .16 is .22. I will try a couple of more times while waiting on your reply about if I ned to go ahad and reset before I add any more data 

I'd disconnect the second cable, and try restarting the NAS.  Then see if you can connect directly https://nas-ip-address/admin (not using ReadyCloud).

If that still gives you the timeout, then I'd do an OS reinstall on the NAS.

So long as you leave the browser window open that shows the account is locked, it may stay locked (or, really, keep re-locking).

Your picture seems to show you are using HTTP.  Note what StephenB said: 

  Browse to https://nas-ip-address/admin.

Your browser security setting or a firewall may also be blocking you.  The NAS uses a self-signed certificate (which is the only option for something on a local network), and some browsers/settings or firewalls will simply block access instead of giving you an option to go there anyway.

Close the browser, disconnect the current Ethernet port, connect to the other, make sure you've waited long enough for the password lock to be lifted (5 min, I think), then use RAIDar to log in or go to the new IP address (the other port will use a different IP address) as shown on the display.  That should give you an option to log in unless you are being blocked by your browser or firewall.

As for the password, if you set it while still on OS 4.2.x, it will not be that -- it will have reset to the default of password.

Ok, will try that. Thanks for all your help. Can I get your opinion on this listing

(https://www.ebay.com/itm/294220553452?epid=26012512731&hash=item4480e95cec:g:NZwAAOSwTcxgizLb)

would that be a good price if so, I can gift the one I am working on now to my mom

How long does it take to restart??? The screen say Booting....  it's been like that now for over 20 minutes???

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Yoda3647 wrote:

How long does it take to restart??? The screen say Booting....  it's been like that now for over 20 minutes???

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It shouldn't take that long.  Perhaps let it run a while longer, then see if it completes.  If you forcibly powered down (likely since you can't log in), the volume or OS partition might need to be rebuilt.

Still says booting.... I open up RAIDar and it says System Staring up.. Is this one bricked or what else can I do??

Try shutting it down and starting it up again.

Did that still doing the same the LED screen say "Booting..." and the On buttom blinking blue the HD lights are all on steadyand has  been that way for over 1 hour. What to try next???

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Yoda3647 wrote:

Can I get your opinion on this listing

(https://www.ebay.com/itm/294220553452?epid=26012512731&hash=item4480e95cec:g:NZwAAOSwTcxgizLb)

would that be a good price if so, I can gift the one I am working on now to my mom

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Not a bad price if the drives are going to provide you enough storage and they are in good shape.  Pre-COVID, I would have said it's high, but prices have gone up.  If the drives don't suit your use and you're going to replace them, then it's a tad high.  I see it's been sold -- did you buy it?

The unit's probably not bricked, but the OS partition may have problems.  Once the OS is installed from the flash, it boots from the drives, not the flash.  A factory default is the best next step, since you have no data on it you need to keep.  To keep it simple and fast, you could do that with just one drive initially to see that the conversion went well.

Okay will try factory reboot with just one drive. does it matter wich drive and I am assuming it drive spot number 1. to do the Factory reset I turn the unit off the with tooth pick push the factory rest button??

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Yoda3647 wrote:

Okay will try factory reboot with just one drive. does it matter wich drive and I am assuming it drive spot number 1. to do the Factory reset I turn the unit off the with tooth pick push the factory rest button??

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You could try just rebooting with only one drive in place.  First try drive 1, then try drive 2.

A factory reset would use the process in the hardware manual - page 21-22 here: https://www.downloads.netgear.com/files/GDC/RNDU2000/ReadyNAS_Ultra_UltraPlus_NVX_Pro_HW_en_8July11.pdf

You could also try the OS reinstall first.

Sandshark  wrote:

Can I get your opinion on this listing

(https://www.ebay.com/itm/294220553452?epid=26012512731&hash=item4480e95cec:g:NZwAAOSwTcxgizLb)

would that be a good price if so, I can gift the one I am working on now to my mom

Not a bad price if the drives are going to provide you enough storage and they are in good shape.

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FWIW, per the photos, the drives are 10 years old - so they might not last much longer.  There was a diskless RN424 listed that was slightly cheaper, that might be worth considering also.

Okay, I havw been at hospital for the past 2 days  and left the NAS running with one drive in it. Got home and it is up and running I was able to login to Admin page and all. Question now is I stuck the other 3 drives in and the NAS is still only showing 3.63 TB available, but when I go to Volumes it show the available one in Blue and the other 3 in Black. I tried restarting but still the same how to I get the NAS to expand and use all 4 drives??

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Yoda3647 wrote:

 how to I get the NAS to expand and use all 4 drives??

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It won't expand automatically if the three drives are formatted.  Try selecting each one in the graphic in the center of the volume tab, and then use the format control.

Okay I selected eachone and click Format, It's something about erasing all information and the disc would then be used to expand then told me to type in "FORMAT SELECTED" I did and waited  then it finished but the Nas still only shows the one hard drive Blue the other 3 are Black and on the overview tab still only shows 3.63TB. On the Volume tab under the picture of the NAS it shows "blue square (RAID 1 then a green square ) If I use RAIDar it shows all 4 weith check marks and Healthly

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Yoda3647 wrote:

Okay I selected each one and click Format, It's something about erasing all information and the disc would then be used to expand then told me to type in "FORMAT SELECTED" I did and waited  then it finished but the Nas still only shows the one hard drive Blue the other 3 are Black and on the overview tab still only shows 3.63TB. On the Volume tab under the picture of the NAS it shows "blue square (RAID 1 then a green square ) 

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Is the NAS set up to use XRAID?  Look at the XRAID control on the volume tab - if it has a green stripe across it, then you are using XRAID.

yes, the XRAID has a green strip/line through it

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Yoda3647 wrote:

yes, the XRAID has a green strip/line through it

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Try removing and then reinserting one of the disks (with the NAS powered up), and see if that triggers the expansion. You could also try rebooting.

Another option is to connect the drives to a PC, and either unformat them or zero them.  Then hot-insert them into the NAS.

I put 1 back in and it is still black but has a green light/square.Like the Blue one has the same green light/square I will let this sit (got go back to Hospital be gone for about 5 hrs) and see what happens it nothing how do I "unformat or Zero them out" hot swop I am assuming means to just add the disc to the NAS as it is running????

Thanks for all your help

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Yoda3647 wrote:

 hot swap I am assuming means to just add the disc to the NAS as it is running????

 

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Yes. (though in this case it means remove and then reinsert with the NAS running).

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Yoda3647 wrote:

 how do I "unformat or Zero them out"

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In a windows PC, you unformat a disk by launching the Microsoft Disk Manager.  You then select each partition (Microsoft calls them volumes), and remove it.

The easiest way to zero a disk is to use the manufacturer diags (Seatools for Seagate, Western Digital Dashboard for Western Digital).  They both have a erase / write zeros test.  In the case of Seatools, it is an advanced test, so there is an extra step needed for the test to be shown.

If the diag offers a "quick" write zeros/erase test, then it is fine to use that.  It erases enough to clear out the partition info.

You probably don't want to do that.  It will re-sync each one at a time.  That test also probably indicates at least one of the drives has a problem.  The next thing to do is power down, move the drive to the next slot, and power up; then repeat till, you go through them all.  If it boots in all positions, then the NAS hardware isn't the problem.

The next best step would be to check the drives (including the one you used for the single drive test) with vendor tools using a PC.  Since  a sync isn't required for a single-drive installation, there could still be bad sections of the disk that worked alone that just didn't get used.

But if you really want to just go for it all, you have to select each drive and format it to erase any residual formatting from the failed installation.

What I ended up doing was using the 3 drives not being used . Installing them taking out the 1st one then resting the NAS now it is seeing the 3 drive and right now it's saying Volume syncing(78.1% complete). My plan is after Scncing is complete I want to hadd back the 1st drive,..Can I just stick it in?????

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Yoda3647 wrote:

 My plan is after Scncing is complete I want to hadd back the 1st drive,..Can I just stick it in?????

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You'll either need to zero it before adding it back, or you'll need to format it after adding it back.