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Forum Discussion
Solved
disk failure on firmware upgrade to 6.4.2
I upgraded at the weekend to 6.4.2 from 6.4.1. immediately afterwards the disk in drive 1 failed (on 102). i don't believe in co-incidences. both disks were healthy prior to the upgrade (cycle count ...
I managed to connect the failed drive to my pc. unfortunately it is completely dead... not recognised by BIOS (so never got to the utilities). it will be on its way back to WD for replacement. I had fortunately ordered a new identical disk during the week and installed it last night. it took about 8 hours to synch but we are now back to normal, although the original disk will no doubt fail soon too.
Thank you for your help. I will see if i can swap out the other disk too with the high load cycle count (and certainly reset it). Then i will go for the upgrade again.
Thank you
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