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Forum Discussion
usersar
Jul 26, 2018Aspirant
msmtp authentication method auth plain
I encountered an error when trying to configure mail notifications: errormsg = 'the server does not support the LOGIN authentication method' exitcode = EX_UNAVAILABLE. I use my personal mail server u...
Retired_Member
Jul 26, 2018If not already done, after downloading the logs you might want to check the following files in the zip-file:
msmtp.log
msmtp.queue.log
Don't feel bothered, if this does not help you further. Just my 2 cents. Good luck with fixing.
usersar
Jul 26, 2018Aspirant
No file msmtp.queue.log. msmtp.log contains only the error specified in the topic. I use ssh to work with files and the system. This is more convenient than the web interface. P.S. I'm using the latest version of the ReadyNas system (6.9.3)
- StephenBJul 26, 2018Guru - Experienced User
usersar wrote:
No file msmtp.queue.log. msmtp.log contains only the error specified in the topic. I use ssh to work with files and the system.
Try downloading the log zip file from the web ui anyway, as it will extract/create some logs on the fly. If Netgear chimes in, they will want to see the full log zip (though you don't post it here).
- usersarJul 27, 2018Aspirant
Sorry, I accidentally pressed the "Mark as a solution" button. How can I cancel the "Mark as a solution" status? xD
Download logs - this is the first thing I did. There is no msmtp.queue.log file in the archive. The file msmtp.log contains only the lines with an error: Jul 24 15:55:31 host=mail.domain.local tls=off auth=on user=admin@domain.ru from=ng@domain.ru recipients=admin@domain.ru errormsg='the server does not support authentication method LOGIN' exitcode=EX_UNAVAILABLE. The DNS settings are correct, the address mail.domain.local resolves normally.
- StephenBJul 27, 2018Guru - Experienced User
I'm not seeing how to specify AUTH PLAIN vs AUTH LOGIN from the web ui.
Does the mail server support TLS using port 465 or 587? If it does, then perhaps those other ports will work without needing to manually configure smtp.
You could try manually configuring msmtprc, though it's possible that it won't survive a firmware update or OS reinstall. It seems likely that it would survive a normal reboot.
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