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Forum Discussion

Jammmer's avatar
Jammmer
Follower
Jul 29, 2018

Netgear VPN Client Activation on another computer

Hi there,

I see a few of these - I have the same problem.

 

I have a few VPN Client licenses that won't activate because I have lost the original computers they were installed on due to hard disk upgrades.

 

Can I please get my 2 'locked' licences unlocked so I can re-install them on my computers?

Installation
Security
Software & Apps

2 Replies

  • DaneA's avatar
    DaneA
    NETGEAR Employee Retired
    Jul 29, 2018

    Hi Jammmer,

     

    Welcome to the community! :) 

     

    Kindly send me the following below via private message:

     

    a. the VPN license key that needs to be reset

    b. the e-mail address/es that was used when you have registered the VPN license key 

     

     

    Regards,

     

    DaneA

    NETGEAR Community Team

    • DaneA's avatar
      DaneA
      NETGEAR Employee Retired
      Jul 30, 2018

      Jammmer,

       

      I got a feedback from the higher tier of NETGEAR Support that all of your VPN license keys has been reset.  Kindly try to register it on your computers.

       

      If ever your concern has been addressed or resolved, I encourage you to mark the appropriate reply as the “Accepted Solution” so others can be confident in benefiting from the solution. The NETGEAR Community looks forward to hearing from you and being a helpful resource in the future!

       


      Regards,

       

      DaneA

      NETGEAR Community Team

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