//
× We are experiencing an outage with Chat Support, Knowledgebase Articles and guided assistance.
× Sept. 1st 12AM to 3AM PT Self-Service Online Portal and Support Phone Lines unavailable for scheduled maintenance.
× BR500 VPN Currently Experiencing Intermittent Connectivity Issues. Subscribe for Updates.
× Holiday Networking Deals Guide for Business!

This topic has been closed to new posts due to inactivity. We hope you'll join the conversation by posting to an open topic or starting a new one.

NETGEAR ® COMMUNITY
  • Downloads
  • MyNETGEAR
  • Community
  • Support
  • Netgear
  • United States
    • 中国 (汉语)
    • Deutschland (Deutsch)
    • España (Español)
    • France (Français)
    • Italia (Italiano)
    • 日本 (日本語)
    • Netherlands (Dutch)
    • Sweden (Svenska)
    • United States (English)
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
  • English
  • /
  • NETGEAR Forum
  • /
  • Business Solutions
  • /
  • Switches
  • /
  • Smart / Plus / Click Switches
  • /
  • Re: Cisco Phones Not Receiving IP Address with GS7...
Log In
Join Now
  • Community Home
  • Community Browser:
  • NETGEAR Website
  • Support
  • Downloads
  • MyNETGEAR
Log In
  • English
  • /
  • NETGEAR Forum
  • /
  • Business Solutions
  • /
  • Switches
  • /
  • Smart / Plus / Click Switches
  • /
  • Re: Cisco Phones Not Receiving IP Address with GS7...
  • Join Now
  • |
  • Log In
  • |
  • Help

Start a New Discussion

Discussion stats
  • 5 replies
  • ‎2013-07-15 10:04 AM
  • 13804 views
  • 0 kudos
  • 2 in conversation
    • adit
    • Myllz
Announcements

Networking Deals Guide for Business and SoHo

Enabling Next-Gen AV over IP Networks - Analyst Day 2019

Cost effective network deployment for small business #Webinar 11/6

New Managed M4300 Fiber and PoE Switches #Webinar

Let us help with AV-over-IP proavdesign@NETGEAR.com

Evolution of PoE #NowAtNETGEAR

Insight 5.7 Features #Webinar

NETGEAR Business Produces and Services @ IFA2019 Berlin

Insight 5.7 Update Now Available

Ethernet Splitter Vs. Ethernet Switch

New Small Remote Managed PoE Switches GC108P & GC108PP

NETGEAR Insight Pro Network Management System enables higher profitability for Resellers

Top Contributors
User Count
schumaku
schumaku Sensei
7
xgonc
xgonc Initiate
2
stevevandegaer2
stevevandegaer2 Tutor
1
RBehrend
RBehrend Tutor
1
dmnc
dmnc Follower
1
See All
Latest NETGEAR Switching Community News:
Reply
Topic Options
  • Subscribe to RSS Feed
  • Mark Topic as New
  • Mark Topic as Read
  • Float this Topic for Current User
  • Bookmark
  • Subscribe
  • Printer Friendly Page
  • All forum topics
  • Previous Topic
  • Next Topic
Myllz
Myllz Aspirant
Aspirant
  • Mark as New
  • Bookmark
  • Subscribe
  • Subscribe to RSS Feed
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content
‎2013-07-15 10:04 AM
‎2013-07-15 10:04 AM

Cisco Phones Not Receiving IP Address with GS748TP

I have kind of an odd problem. We currently have a few different models of Cisco VoIP phones in our building and none of them seem to be able to receive an IP address from our new GS748TP switch. PoE works fine and the phones receive power, but they will not get an IP address. Even without going through PoE and using a power brick, they still won't get an IP address. The strange thing is I have a JGS524 and a FS526T switch that they'll get an IP address from just fine. All three switches are getting their uplink from the same place.

Is there a default setting or something on the GS748TP that needs to be changed that isn't on the other two switches?
Message 1 of 6
0 Kudos
Reply
adit
adit Prodigy
Prodigy
  • Mark as New
  • Bookmark
  • Subscribe
  • Subscribe to RSS Feed
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content
‎2013-07-15 05:30 PM
‎2013-07-15 05:30 PM

Re: Cisco Phones Not Receiving IP Address with GS748TP

Is the switch programmed?
Hex/IP Converter - Online Subnet Calculator - LAN Subnets NOT to Use
Message 2 of 6
0 Kudos
Reply
Myllz
Myllz Aspirant
Aspirant
  • Mark as New
  • Bookmark
  • Subscribe
  • Subscribe to RSS Feed
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content
‎2013-07-16 08:44 AM
‎2013-07-16 08:44 AM

Re: Cisco Phones Not Receiving IP Address with GS748TP

I guess it depends on what you mean by programmed. It has an IP address on the network and is pointing to the correct gateway, etc. Windows clients plugged into it get an IP address no problem and function normally. For whatever reason it's just the Cisco phones that won't get an address. Other than naming it and giving it an IP address it's pretty much right out of the box (minus upgrading the firmware).
Message 3 of 6
0 Kudos
Reply
Highlighted
adit
adit Prodigy
Prodigy
  • Mark as New
  • Bookmark
  • Subscribe
  • Subscribe to RSS Feed
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content
‎2013-07-16 09:14 AM
‎2013-07-16 09:14 AM

Re: Cisco Phones Not Receiving IP Address with GS748TP

Default the switch and test.
Hex/IP Converter - Online Subnet Calculator - LAN Subnets NOT to Use
Message 4 of 6
0 Kudos
Reply
Myllz
Myllz Aspirant
Aspirant
  • Mark as New
  • Bookmark
  • Subscribe
  • Subscribe to RSS Feed
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content
‎2013-07-16 09:29 AM
‎2013-07-16 09:29 AM

Re: Cisco Phones Not Receiving IP Address with GS748TP

Did a factory reset, same result.
Message 5 of 6
0 Kudos
Reply
Myllz
Myllz Aspirant
Aspirant
  • Mark as New
  • Bookmark
  • Subscribe
  • Subscribe to RSS Feed
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content
‎2013-07-16 10:19 AM
‎2013-07-16 10:19 AM

Re: Cisco Phones Not Receiving IP Address with GS748TP

Figured it out. The phones were set to operate on VLAN 100. Added VLAN 100 to the switch and tagged the ports, now they connect.
Message 6 of 6
0 Kudos
Reply
  • All forum topics
  • Previous Topic
  • Next Topic
Need More Help?
  • Contact Support
  • About Us
  • Investor Relations
  • Contact us
  • Careers
  • Sign Up
  • United States
    • 中国 (汉语)
    • Deutschland (Deutsch)
    • España (Español)
    • France (Français)
    • Italia (Italiano)
    • 日本 (日本語)
    • Netherlands (Dutch)
    • Sweden (Svenska)
    • United States (English)

© 1996-2019 NETGEAR®