Error msg "Your Stora could not reach mystora.com to change this user's password"

[KF74]

Up until using updating mystora. everything worked fine.

let I've been unable to access mystora as the admin user.
other users were able to access mystora.

I tried to reset user password like I've done in the pass successfully.
now I get an error when I try to use Mystora agent setup wizard.

[KF74]

After doing a hard reset several times, Using browser. And entering the device dns, it got me to setup wizard and for there I was able to enter usernam and password, everything was saved and is now accessible.

Using the router I went Mac directly to Ethernet, that seemed to make a difference. Now my wifi is disabled. Another forum.