NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Anarion
Nov 24, 2024Aspirant
Connection Issues with Wifi USB Adapter Model A7000
Hi, I have two "WiFi USB 3.0 AC1900 (A7000)" which I have been using for a long time on two different PCs with Win11. Before "Win11" latest update, my Wi-Fi speed was about 650mbs in download, and 31...
michaelkenward
Nov 25, 2024Guru - Experienced User
My, such a gracious response.
How about trying some of those ideas? In my experience the "under the bonnet" differences between 10 and 11 are not enormous.
I have even older USB wifi adapters that work fine in 11. I have, though, replaced them with newer WiFi cards.
But if you come here with a closed mind don't expect much help.
Just another user with time on their hands.
Anarion
Nov 25, 2024Aspirant
P.S.: I have also posted the same questions on a Microsoft Community Official Site (Italian). Normally, there is always someone who answers, but not in this case. I received no answer, which probably means they do not now how to cope with the problem.
Hence, my final question: is there a possibility that a new Win 11 driver for A7000 will be issued? Consider that the one I am still using (and which does not work properly) dates back to 2018.
Thanks.
- michaelkenwardNov 26, 2024Guru - Experienced User
Anarion wrote:
Hence, my final question: is there a possibility that a new Win 11 driver for A7000 will be issued? Consider that the one I am still using (and which does not work properly) dates back to 2018.
Only Netgear can answer that.
You should know that this community is essentially a user-to-user venue to talk about technical issues, with some input from a small band of Netgear techies.
If you want "official" support then you should go through the right channels.
Contact Us | Support | NETGEAR
Just another user with time on their hands.
- AnarionNov 29, 2024Aspirant
Actually, Netgear won't answer. I visited their site, looked for the page of my product, and discovered that no on-line support is any longer previewed for this Adapter, and this since 2022. Therefore, there is no chance to contact someone at Netgear about this Adapter, or to ask for a new driver release.
Thank you for your help.
M
- michaelkenwardNov 29, 2024Guru - Experienced User
Anarion wrote:
Therefore, there is no chance to contact someone at Netgear about this Adapter, or to ask for a new driver release.
You should still be able to get help from Netgear if you are prepared to pay for it. Free support stops after 90 days. But that would probably cost more than a new adapter.
Sadly, the answers you pay for would probably be the same as you would get here. This is an "old" (2017) adapter. Netgear no longer stocks it.
The newer A8000 does WiFi 6e (6GHz) and says it supports Windows 11. But if you have room in your PC, a PCIe card is a good option. Mine does WiFi 6e Bluetooth.
Just another user with time on their hands.