All lights off on Netgear JFS524 Model 23 24 Port 10/100 Fast Ethernet Unmanaged Switch.

[appletreasures]

I have a Netgear JFS524 Model 23 24 Port 10/100 Fast Ethernet Unmanaged Switch. It had been in storage for a while.

Today when I tried to use it, it did not work.

I connected the AC power cable, Ethernet cables to router and laptop.

Initially all lights (every light, power and all lights for all ports) were on but I could not connect to internet.

Now all lights are off when power is applied.

There is a slight burning smell.

Replacing the switch solves the problem.

I contacted Netgear Customer Support but since I can not provide the invoice for the switch, they would not help me.

I suspect the internal power supply has failed.

Can anyone help me? I seek troubleshooting guidance, parts list, and schematic.

[DaneA]

@appletreasures,

In the absence of the Proof of Purchase or Sales Invoice of your NETGEAR device, you may provide the following below as alternative:

a. An e-mail from the reseller for confirmation of sale. 
b. Credit card statement showing the purchase of the device.

Regards,

DaneA
NETGEAR Community Team

[appletreasures]

I suspect the internal power supply has failed.

Can anyone help me? I seek troubleshooting guidance, parts list, and schematic.

[schumaku]

Netgear does not publish anything like these. 

Time for the electronics recycling trash bin.