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1002030001 - Commit failed when making or checking permissions after firmware 6.7.5 update
My ReadyNAS 214 device has been running very smoothly for months. I use it for backing up and storing a lot of static content on my home network. This morning I noted that I could not copy files from...
Thanks - I hope they do reply; my backups are not running right now and that makes me twitchy.
Perhaps your data volume is mounted Read-only.
Look for BTRFS messages inside dmesg.log and systemd-journal.log, and for md127 in mounts.log, and paste the beginning of btrfs.log here.
Thanks for the reply. Inside dmesg.log, there are a large number of the following lines, about 12 per second:
- [Wed Jul 12 07:43:37 2017] BTRFS critical (device md127): unable to find logical 2595263971328 len 4096
Inside systemd-journal.log, there were 2246 instances of:
Jul 11 07:37:08 [redacted] kernel: BTRFS critical (device md127): unable to find logical 2595263873024 len 4096
Inside mounts.log:
/dev/md127 on /data type btrfs (ro,noatime,nodiratime,nodatasum,nospace_cache,clear_cache,subvolid=5,subvol=/)
/dev/md127 on /apps type btrfs (ro,noatime,nodiratime,nodatasum,nospace_cache,clear_cache,subvolid=257,subvol=/.apps)
/dev/md127 on /home type btrfs (ro,noatime,nodiratime,nodatasum,nospace_cache,clear_cache,subvolid=256,subvol=/home)
/dev/md127 on /run/nfs4/home type btrfs (ro,noatime,nodiratime,nodatasum,nospace_cache,clear_cache,subvolid=256,subvol=/home)Looks like read only if "ro" is an indication
The first segment of the btrfs.log:
Label: '11b7bc56:data' uuid: bfc1ea85-d4ed-4b14-a0dd-357b1b85a202
Total devices 1 FS bytes used 11.72TiB
devid 1 size 16.36TiB used 11.75TiB path /dev/md127=== filesystem /data ===
Data, single: total=11.74TiB, used=11.72TiB
System, DUP: total=8.00MiB, used=1.28MiB
System, single: total=4.00MiB, used=0.00B
Metadata, DUP: total=1.50GiB, used=717.62MiB
Metadata, single: total=8.00MiB, used=0.00B
GlobalReserve, single: total=252.00MiB, used=0.00B
=== subvolume /data ===
=== btrfs dump-super /dev/md127
superblock: bytenr=65536, device=/dev/md127*[redacted] is my modification for server name
Thanks,
Michael
Your volume is mounted read-only, which explains the symptoms. In the logs, you should find mention of something like "falling back to read-only". This is because of some BTRFS corruption.
As far as my experience with BTRFS goes, you're better off going for the backup + wipe + restore option, imho.
It seems that this what was done on this occurrence: https://community.netgear.com/t5/Using-your-ReadyNAS/btrfs-search-forward-2d4-error-on-RN204/m-p/1199638#M122268
This will save you huge amount of time. Even if you contact NETGEAR Support, there is a good chance they'll dump the filesystem anyway (I doubt they will fix the filesystem in place).
Well, I won't shoot the messenger. But, argh.
I did a search through all the logs using Notepad++ for the terms you suggested. Lots of results for Read-Only file system, but nothing suggesting the cause of the issue, overtly. I don't know enough about each individual log to look for a root cause. I only assume the firmware update instigated it. The only regular activity on this NAS is the nightly backups and they've been going fine.
Fortunately, I kept my old NAS around and can use it for backup/wipe/restore. I'll probably start after work, so if anyone else wants to chime in (hello, Netgear Mod), feel free.
Thanks for the support.
Michael
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