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Antivirus scanner definition file update failed
ReadyNAS 212 OSversion 6.10.3 Since a couple of days (starting July 5th) my virus definition file update failes.. stating check internet-connection ; my internet connection is fine because the rea...
I kept getting errors while executing command: 'systemctl status clamav-freshclam.service' ; see below
root@Geldrop:~# systemctl status clamav-freshclam.service
● clamav-freshclam.service - ClamAV virus database updater
Loaded: loaded (/lib/systemd/system/clamav-freshclam.service; static; vendor preset: disabled)
Active: failed (Result: exit-code) since Wed 2020-12-23 14:33:45 CET; 15s ago
Process: 6263 ExecStart=/usr/bin/freshclam --quiet (code=exited, status=1/FAILURE)
Main PID: 6263 (code=exited, status=1/FAILURE)Dec 23 14:33:45 Geldrop systemd[1]: Starting ClamAV virus database updater...
Dec 23 14:33:45 Geldrop freshclam[6263]: ClamAV update process started at Wed Dec 23 14:33:45 2020
Dec 23 14:33:45 Geldrop freshclam[6263]: main.cvd is up to date (version: 59, sigs: 4564902, f-level: 60, builder: sigmgr)
Dec 23 14:33:45 Geldrop freshclam[6263]: daily.cld is up to date (version: 26026, sigs: 4328586, f-level: 63, builder: raynman)
Dec 23 14:33:45 Geldrop freshclam[6263]: bytecode.cvd is up to date (version: 331, sigs: 94, f-level: 63, builder: anvilleg)
Dec 23 14:33:45 Geldrop systemd[1]: clamav-freshclam.service: Main process exited, code=exited, status=1/FAILURE
Dec 23 14:33:45 Geldrop systemd[1]: Failed to start ClamAV virus database updater.
Dec 23 14:33:45 Geldrop systemd[1]: clamav-freshclam.service: Unit entered failed state.
Dec 23 14:33:45 Geldrop systemd[1]: clamav-freshclam.service: Failed with result 'exit-code'.The following I did after reading the following web-page (https://bugs.debian.org/cgi-bin/bugreport.cgi?bug=972974):
stopping clamav: 'systemctl stop clamav-daemon'stopping clamav freshclam: 'systemctl stop clamav-freshclam'
adjusting member 'usr.bin.freshclam' in dir: /etc/apparmor.d ; adding 'capability dac_override,' and 'capability chown,'
capability setgid,
capability setuid,
capability dac_override,
capability chown,removing all file from dir: '/var/lib/clamav' (bytecode ; daily ; main ; mirrors ; antivir)
starting clamav : 'systemctl start clamav-daemon'
starting clamav freshclam: 'systemctl start clamav-freshclam'
starting 'clamav freshclam' takes a while (about 2 minutes, I guess) and afterwards it looks like the normal databased-updater is working again.... lets see what happens the coming days...
regards
I have enabled the SSH-service in my READYNAS and used WINSCP & PUTTY to perform the several steps I did
(steps 1;2 & 6 in PUTTY and steps 3;4 & 5 via WNSCP (SCP-session))
succes
AV updates have ran successfully for me since 13th December - hopefully ending 6 months of issues.
Very disappointing that Netgear have not contributed or commented on these issues or the fix proposed. It would be good to get their validation of the solution. I'm afraid this lack of Netgear input to what is a long standing issue with software and products they control and clearly should have the knowledge to fix only demonstrates their disregard, (even contempt), for their users and customers.
I agree. This issue has gone on far too long.
I will certainly think twice before buying another Netgear product.
I have been a loyal customer for many years because of their support. Netgear should realise that people don't judge a product on how many bells and whistles it has; they need it to continue working for a reasonable liketime too. If Netgear becomes too much like some of their competitors and neglect support, they will soon find that these Forums will cease to be useful sources of information as people become disillusioned.
question/remarks from my site :smileyhappy:
Looking in the system logfile:
Jan 01 16:21:30 Geldrop clamd[13899]: clamd daemon 0.100.2 (OS: linux-gnueabi, ARCH: arm, CPU: arm)
Jan 01 18:55:01 Geldrop freshclam[17866]: Software version from DNS: 0.103.0Is my NAS running with a mixed version of CLAMAV? the daemon with an older version (100.2) then the virus-file-updater (103.0)?
Should it not be the same , so all on version 103.0?rgds
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