Forum Discussion

Luminary

Apr 03, 2018

BUG in 6.9.3 FIRMWARE

Hi Netgear, Aside from my unresolved (for more than a year) issue (here), I would like to report a bug in the latest firmware. When the UPS check box under email alerts is unticked, I still r...

Bug FIrmware UPS Alerts

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bobba84

Luminary

Apr 05, 2018

Any news?

Thanks,

Bobby.

bobba84

Luminary

Apr 10, 2018

mdgm, is there any news? This bug is persisting.

Thanks,

Bobby.

mdgm-ntgr
NETGEAR Employee Retired
Apr 10, 2018
I've reported the alerts still being sent even with the checkbox unchecked.

As for your the UPS connection issue that would suggest that there could be a problem with your UPS.
- bobba84
  Luminary
  Apr 10, 2018
  Thanks for the update. Hopefully the next verison is better.
  
  As for my UPS, it doesn't have this issue when connected to anything else. At least if the above is sorted I won't get emails everyday :)
  
  I appreciate your help.
  
  Bobby.
  - Amidala
    NETGEAR Employee Retired
    Apr 11, 2018
    I checked in the system log, your UPS is EATON 5S 700, it's a pity that I don't have this model. I used American Power Conversion, Smart-UPS 1000 , but I couldn't reproduce it. As you said, I disabled “UPS”check box and then I don't have any ups issues in the system log or email. I'd like to ask you about your specific steps.