Cannot access Shares on windows network

[GD_69]

Hi

I am new to this forum and apologise if this post is in the wrong section but it seems the closest to the problem I am encountering
I have a Ready NAs Duo that is connected to a windows network but can no longer be accessed from my PC . It can be seen as a storage device on the network but clicking on this just takes me to Frontview.
Clicking on the NAS name in My computer gives an error message ' Windows cannot access \\NAS-CE-8B-51. Check spelling of the name....'
Although Raidar will locate the device, clicking on 'browse' tab will give the same error message after about 2o secs i.e windows cannot access ...
I am running Win 7 Pro
Radiator 4.1.14
I can access my files after enabling HTTP protocol but this isn't ideal
In network settings I am using values from a DHCP server
I am on the same workgroup
CIFS enabled
AFP and NFS currently disabled although they have been enabled in the past allowing access from Mac

I have tried rebooting NAs
Disabling and enabling CIFS

I am not particularly tech savvy and would really appreciate any help/pointers to get my access back

Thanks

[Nhellie]

can you try \\IP_adress ?

[GD_69]

Sorry you mean typing \\IP address of router?
If so tried that but 'windows cannot find'
https://192.168.1.5 gets me to Frontview not files

[Nhellie]

no, \\IP of readynas

just open a windows file explorer and type it there.

[GD_69]

No luck
windows file explorer displays the Ready Nas under Computer, Media Device and Storage
I cannot access any of them apart from going to Frontview
Tried \\IP address but no success

[Nhellie]

try performing an OS reinstall:

http://kb.netgear.com/app/answers/detail/a_id/24872

NOTE: This will bring IP back on DHCP mode and reset the admin password to default.

[GD_69]

Ok Thanks I will try that
I backed up a couple of months ago- I'm assuming OS reinstall won't affect data?

[GD_69]

Hi

Really sorry Its actually an RND2100v2
Do you have a link for OS reinstall for this please as I can't find it on Netgear site
Thanks again for your help

[Nhellie]

no, it shouldn't, but it is always good to have a backup.

[Nhellie]

GD_69 wrote:
Hi Really sorry Its actually an RND2100v2 Do you have a link for OS reinstall for this please as I can't find it on Netgear site Thanks again for your help

I thought you have a 2100. 🙂

here's for V2.

http://kb.netgear.com/app/answers/detail/a_id/21100
and here's the complete list.

http://kb.netgear.com/app/answers/detai ... -boot-menu

[GD_69]

Sorry again-wasn't thinking straight last night
It is a 2110v2

are the instructions for OS reinstall?

1. http://kb.netgear.com/app/answers/detail/a_id/20852/related/1

or

2. http://kb.netgear.com/app/answers/detail/a_id/24874

They seem to differ

THanks

[StephenB]

Raidiator 4.1.14 means this is a sparc platform (always called a "v1" here).

Can you confirm this firmware version?

If you are running 4.1.14, then the right procedure is found on page 15-16 here: http://www.readynas.com/download/docume ... 6Dec11.pdf

[EskenderNG]

Hi,

this link is helpful for determining if you own a v1 or v2.

Please note indications on the casing are sometimes misleading...

Bye,

Eskender

[StephenB]

EskenderNG wrote:
this link is helpful for determining if you own a v1 or v2.

Yes, though if the OP is running 4.1.14, then we know the answer.

[Nhellie]

:slap: my bad, didn't realize that v2's are running OS5.

thanks for the correction StephenB