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Solved
Cannot connect to new router
Hi I have run the ReadyNAS for years without a glitch. However, now that I have a new router I can't send or recieve files from the NAS. It appears on Raidar, and it also appears under networks...
Let's try some visuals...
Chooke wrote:
Doesn't seem to have a shortcut option when I right click on a share in windows.
I access the NAS \\10.1.1.119 in your case) so I see all the shares. Right-click on any, and you will see "create shortcut."
Chooke wrote:
I'd like to do this but I'm not sure what you mean by opening the computer pane? I can't find it on the start menu or right clicking on the start menu. I tried doing it in the File Explorer pane but no luck.
It is in file explorer. Here's another visual. I right clicked on empty space, not on one of the icons.
Chooke wrote:
The DNS setting field was never greyed out (this is under the global settings screen rather than the interface screen which has the DHCP/IPv4 commands). However, strangely enough, Frontview in the interface screen will now no longer accept a change back to its previous "use values from a DHCP server" state, saying that the "IP address is invalid", so it is stuck at the IPv4 address of 10.1.1.119 and sub net mask 255.255.255.0
If the ipv4 assignment on the network->interfaces tab says "use values from a dhcp server" then you should be ok. Just leave it like that.
Chooke wrote:
Stephen, I presume once I get the this sorted on my PC, I'll need to do the same on the family's PC in the main room (it currently also has the same access/visibility issue). However, the other concern I have is that my music streamer and TV DLNA no longer works with the new router. I'm not sure whether the issue is that it cannot access the NAS or it has something to do with the new router, unrelated to the NAS. On the one hand I'm having no other wireless issue with other devices in the home that do not use the NAS for its content but on the other hand, the streamer and TV should still be providing options such as streaming from a PC?
Yes, you'll need to check the other PC, and make similar changes.
On streaming, first check that services are enabled on the NAS - look at Services->Streaming services, but also make sure Bonjour and upnp are checked Services->discovery services.
Then try rebooting the streamer and the TV.
If it still fails, then look for a upnp service setting in the router, and try reversing (disabling it if it is enabled, enabling it if it is disabled).
Chooke wrote:
I noticed that the command from Frontview is "use values from a DHCP server", so am I correct to say it is already using the DHCP server on the router? However when I previously tried to set the command to "use values below", when resetting it to "use values from a DHCP server" and then "renew now" it would do so without error. Now, as of today, it comes back with "invalid IP address".
Use values from a DHCP server is the correct setting. Don't mess with "use values below". If you can still reach the NAS, then you are ok. Your problem is NOT RELATED to this setting.
Chooke wrote:
I tried disabling IPv6 in the router but I then lose all my wireless connections.
What router do you have (vendor and model)?
Chooke wrote:
returned "system error 86 has occurred. The specified network password is incorrect" The password I used was netgear1, which gets me to frontview ie through https://10.1.1.119/admin
You need to change the admin password in order for second command to work. So please try changing it, and then try the two commands again.
Hi Stephen
What router do you have (vendor and model)?
I'm not 100% sure of the brand/model of the modem/router as it is provided and branded by the internet provider as part of our connection to VSL (we lucked out and got Fibre to the Node rather than Fibre to the Premises). I understand from other local forums though that it is based on the Broadcom BCM63168. For what its worth the link below is the manual.
You need to change the admin password in order for second command to work. So please try changing it, and then try the two commands again.
I changed the password to admin1 in Frontview, saved it and rebooted. The first command gave the same message as previously. The second command gave the following message:
C:\Users\Frank>net use t: \\10.1.1.119\c /admin admin1
The option /ADMIN is unknown.
The syntax of this command is:
NET USE
[devicename | *] [\\computername\sharename[\volume] [password | *]]
[/USER:[domainname\]username]
[/USER:[dotted domain name\]username]
[/USER:[username@dotted domain name]
[/SMARTCARD]
[/SAVECRED]
[[/DELETE] | [/PERSISTENT:{YES | NO}]]
NET USE {devicename | *} [password | *] /HOME
NET USE [/PERSISTENT:{YES | NO}]
More help is available by typing NET HELPMSG 3506.
C:\Users\Frank> BCM63168 BCM63168
Chooke wrote:
I changed the password to admin1 in Frontview, saved it and rebooted. The first command gave the same message as previously. The second command gave the following message:
C:\Users\Frank>net use t: \\10.1.1.119\c /admin admin1
The option /ADMIN is unknown.There's no problem with the warning on the first command.
You typed the second incorrectly:
net use t: \\10.1.1.119\c /user:admin admin1
Hi Stephen
Making some progress now...
I typed the CMD command properly and it came back as successful. After doing that I rebooted the PC and the NAS.
I still cannot access shares through Frontview (it comes back with shares not accessible) and if I right click on the NAS icon under networks in windows it still comes back with the same error message as mentioned in my first post.
However, on the left pane under File Explore, there is now an entry of c (\\10.1.1.119), and it contains all the subdirectories and files that are on the NAS. What's more is that I can even access the files through that directory and actually playing a song from there as I'm typing this. It seems rather strange because the NAS still does not appear on that same left pane under Networks but it appears on the right hand side of the page both as a storage icon and a media icon. If i click on the NAS storage icon it comes back with that error message as mentioned above, but if i click on the media icon it takes me to the Frontview page.
Lastly, and this could be related to the current issue, when I last played around with the NAS settings in Frontview in the last post, under Global Settings, DNS Settings, I changed the setting to 10.1.1.1 which is the IP address of the router. I presume I should not have done that. If so, what should I change this to?
Thanks
Frank
Chooke wrote:
Lastly, and this could be related to the current issue, when I last played around with the NAS settings in Frontview in the last post, under Global Settings, DNS Settings, I changed the setting to 10.1.1.1 which is the IP address of the router. I presume I should not have done that. If so, what should I change this to?
It's not related to your current issue. With DHCP, the duo automatically fills in the DNS field using the information it gets from the router. It won't let you change those settings (they should be greyed out).
Chooke wrote:
.However, on the left pane under File Explore, there is now an entry of c (\\10.1.1.119), and it contains all the subdirectories and files that are on the NAS. What's more is that I can even access the files through that directory and actually playing a song from there as I'm typing this. It seems rather strange because the NAS still does not appear on that same left pane under Networks but it appears on the right hand side of the page both as a storage icon and a media icon. If i click on the NAS storage icon it comes back with that error message as mentioned above, but if i click on the media icon it takes me to the Frontview page.
Clicking on media devices will take you to their web page (that is built into Windows). You likely have ReadyDLNA running on the NAS. Clicking on storage devices does the same on my Windows 7 and Windows 10 systems, so it is a bit odd that isn't quite working for you. But you can access the admin page w/o it, so it isn't a big issue.
In order to access the shares, you need to click on a computer device - sometimes the NAS shows up there, but not always. My own duo v1 isn't showing there at the moment. I've never seen a clear writeup on how Windows decides what category to put devices into, and I don't know of any way to override what it decides.
Fortunately there are other ways to reach the NAS shares. One is to map the shares to a drive letter (either individual shares, or the whole volume as you have already done). There are three other ways.
One is to open file explorer and enter \\10.1.1.119 in the address bar (using the correct \\). That should let you see all the shares, navigate into them, etc. You can also enter \\10.1.1.119\sharename and go directly to the share you want. Check to see if that method works for you. Also try \\nasname (using whatever the real NAS name is) and see if that also works.
The second way is simply to create shortcuts to the NAS shares (and or \\10.1.1.119). Use the first method to see the share list (\\10.1.1.119). Then right-click on a share and choose create shortcut. If you want a shortcut to \\10.1.1.119 itself, you can right click on a share shortcut, select properties and change the target to \\10.1.1.119.
The third way is to add NAS shares as "network locations". With Win 7 and Win 10, you open the computer pane and right-click on an empty area. You should see "add network location". Click on it, and a wizard should start. There are a couple of examples in a hyperlink - the format you want is \\10.1.1.119\sharename. Once done, this will show up in the main computer pane underneath the disk drives.
FWIW, I usually just enter the \\nas info into file explorer. My wife prefers desktop shortcuts, so I have set them up for the shares she uses.
Chooke wrote:
I still cannot access shares through Frontview (it comes back with shares not accessible)
Did this work before?
To access shares through Frontview you need to enable http access for each one. That's done in the share list for frontview - the screenshot is below.
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