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Ursusprimus's avatar
Ursusprimus
Follower
Mar 08, 2021
Solved

Device shown as offline

I haven't used my NAS for a while which I'd like to change now.

However, I can't access it. It's shown as offline  in ReadyCloud, although ''ve connected it ro my router via LAN. In the router it's listed.

Do you have any ideas what I could do?

  • Hi Ursusprimus,

     

    Welcome to the Community!

     

    You can try first logging into the local admin page of the NAS by accessing https://<ReadyNAS IP address>/admin on your web browser. After logging in, you can go to the Cloud tab, then check the Internet and Service status. Both of them should have a green check.

     

    You can also check if the ReadyCLOUD service is enabled when you go to the Cloud tab.

     

    Regards,.

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  • JohnCM_S's avatar
    JohnCM_S
    NETGEAR Employee Retired

    Hi Ursusprimus,

     

    Welcome to the Community!

     

    You can try first logging into the local admin page of the NAS by accessing https://<ReadyNAS IP address>/admin on your web browser. After logging in, you can go to the Cloud tab, then check the Internet and Service status. Both of them should have a green check.

     

    You can also check if the ReadyCLOUD service is enabled when you go to the Cloud tab.

     

    Regards,.

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