Forgotten login/password for my RND400 / NV+

Question

Started up my old NAS yesterday but cant get in the "admin page" in firefox and when i try Safari or google it wont accept my login/password or if its that i dont remember it correctly... dont remember ever change it thou..

any easy ideas to get into the NAS using either my MAC or my kids PC laptop?

i can see whats on the NAS and use it but cant get into the settings/admin page

StephenB · Answer

Wristel&nbsp;wrote:
Started up my old NAS yesterday but cant get in the "admin page" in firefox and when i try Safari or google it wont accept my login/password or if its that i dont remember it correctly... dont remember ever change it thou..
&nbsp;

Are you getting to the login pop-up?
&nbsp;
Or are you seeing the SSL version and/or Cipher Mismatch error?

Wristel · Answer

not really following.. his is what i get..&nbsp;

StephenB · Answer

Wristel&nbsp;wrote:
not really following.

The NAS admin user name has to be admin.&nbsp; If you can't recall the password, then you can reset it to the default netgear1 by doing an OS reinstall from the front panel.
&nbsp;
Instructions are on pages 23-24 of the hardware manual:

https://www.downloads.netgear.com/files/GDC/RND2110/Duov1_NV+v1_HW_en_06Dec11.pdf

However, you will probably run into the SSL protocol version / cipher mismatch issue after you get past this step.&nbsp; That is because current browsers now require TLS 1.1, and the NV+ only supports TLS 1.0
&nbsp;
You can work around that issue by using FireFox.&nbsp; Browse to about:config, and then search for the&nbsp;security.tls.version.min setting.&nbsp; Set that to 1.&nbsp; After that you can browse directly to https://192.168.1.194/admin in FireFox and log in (no need to use RAIDar).

AnishaA · Answer

Hello&nbsp;Wristel&nbsp;,&nbsp;And welcome to the NETGEAR Community! 🙂&nbsp;You can also perform OS reinstall and use the default user name and password to login to the GUI.&nbsp;Please use the below default user name and password after performing OS reinstallation.&nbsp;Username: admin.Password: password&nbsp;Also, if you are facing an SSL issue then you can follow the steps mentioned by&nbsp;StephenB.&nbsp;I hope your issue will be resolved. If yes then you can&nbsp;close the thread by clicking "Accept as solution".&nbsp;Have a lovely day,&nbsp;Anisha ANetgear&nbsp;Team&nbsp;

StephenB · Answer

AnishaA&nbsp;wrote:
&nbsp;
Please use the below default user name and password after performing OS reinstallation.
&nbsp;
Username: admin.
Password: password
&nbsp;