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Forum Discussion

Sandshark's avatar
Sandshark
Sensei - Experienced User
Jul 06, 2021

NAS access denied, Windows does not prompt for name and password

I've reported this before, as have some others.  As of one of the Windows updates a couple years ago, I lost the ability to click on a share in the Network display window and have it prompt me for a user name and password until I put the IP address in the HOSTS file.  Later, it also started not prompting for mapped drives and I also had to add a batch file that asked for my user name and password and then mapped the drives.  I believe this is inherently a Windows problem, not a ReadyNAS one, because I've seen similar postings regarding other NAS brands.

 

Something StephenB said in another post spurred me to re-post and see if anyone has any additional ideas.  What he said was that the NAS acts differently with a valid user name and bad password than with a bad or missing user name.

 

So, some additional background.  My PC user name and NAS user name are the same.  My passwords are intentionally different, and I intentionally do not store the NAS password in the credential manager.  So what used to happen is that Windows would report I used the wrong user name and/or password and ask to the right ones, which I would enter.  But, that changed and it now just denies me access and does not re-prompt.

 

It seems that Windows is now reacting differently to the NAS's reaction to my bad password and that likely explains why only some have this issue -- those with matching user name and different password.  So does anyone know if there is a setting that will go back to what it used to do?  Suggestions that I change what I state above is intentional are not helpful.

 

I'd post this on a Windows forum, but I've never received a useful response there.  The mods just want to blame the user.  Typical response to this one would effectively be "don't do that".

 

 

1 Reply

  • StephenB's avatar
    StephenB
    Guru - Experienced User

    Sandshark wrote:

     

    It seems that Windows is now reacting differently to the NAS's reaction to my bad password and that likely explains why only some have this issue -- those with matching user name and different password.  So does anyone know if there is a setting that will go back to what it used to do?  Suggestions that I change what I state above is intentional are not helpful.

     


    One thing you might try (as a test) is temporarily renaming the NAS account.  I think Windows will then work as it did before (prompting you for credentials).  That would tend to confirm your hypothesis.

     

     Unfortunately I don't know how to adjust Windows behavior - though possibly there is a registry entry that would do the trick.

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