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Forum Discussion
NAS device SMTP alert issue
Hi,
I am struggling to configure the SMTP alerts for an outlook account.
Settings are:
User: myuser@outlook.com
Password: password for the outlook account
Email Provider: outlook.com
SMTP Serer: smtp-mail.outlook.com
SMTP Port: 587
From: myuser@outlook.com
Use TLS: ticked
Error code - 5008010000
5 Replies
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What firmware are you running?
6.10.8
For machine2machine communication, and where 2FA is enabled, you need to Using app passwords with apps that don't support two-step verification as there is no human doing the 2FA.
I looked in my outlook.com account under Sync Email and see for SMTP:
Server name: smtp.office365.com
Port: 587
Encryption method: STARTTLSNot sure the server name makes a difference but they do respond to PING with different IP addresses.
saudade wrote:
I looked in my outlook.com account under Sync Email and see for SMTP:
Your Outlook account config looks fine.
saudade wrote:
Not sure the server name makes a difference but they do respond to PING with different IP addresses.
There is no need to worry about the IP address - there is always a list with several (and different) IP addresses in all regions of the work.
Have read and understood about the need for configuring an App Password in Using app passwords with apps that don't support two-step verification as there is no human doing the 2FA, and your Outlook (or 365 account) is very likely converted to a two-factor-authentication system, prohibiting the use of the previously known and workable password?
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