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Forum Discussion
ndpm
Aug 19, 2015Aspirant
NAS is very slow, to see the files in the computer take for ever
I user netgear a lot but this time in a client I'm having problem, we have around 400 GB of files, over 30,000 pictures, the problem is every time you go to see a folder with picture take for ever fo...
ndpm
Aug 20, 2015Aspirant
They have window 7 and window 8.
I made a mistake is NAS 314.
I made a mistake is NAS 314.
- JennCAug 20, 2015NETGEAR Employee Retired
Hello ndpm,
Do you have iSCSI luns configured and Backup Job running on the NAS?
Also what ReadyNAS Apps are installed?
Please give more description like how slow and how do you access the NAS? Is it integrated to AD or just using local users?
Regards,
- ndpmAug 20, 2015Aspirant
No apps, no back up. We have just SMB enabled and all the computer are local users.
The problem is, let say you go to a folder with pictures on it, take 2 minutes for the thumbails to show or open sometimes a picture take 20 second.
I know window need to create cached but they have been using this for 3 month.We have two 2 TB drive with Raid 1 on it and we have only 500 GB in use.
I have no iSCSI enable or any job.
- JennCAug 20, 2015NETGEAR Employee Retired
Hello ndpm,
Does this happen on all local machines accessing the NAS?
What is the current firmware version?
If you have enough time, try connecting the NAS straight to a computer. Then access the NAS admin page by typing https://nas-xx-xx-xx where last x is last 6 digits of MAC address of the NAS in the address bar of your web browser. Once you get in, go to Network then click Settings on the Ethernet then go to TCP/IP, you will see IPv4 address. Put a static IP address on the TCP/IP of the computer's LAN so computer will be able to map the NAS' IP address. Then observe if it is still slow.
Don't forget to put computer's TCP/IP settings back to obtain IP address and DNS automatically when putting it back to the network.
Regards,
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