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Forum Discussion

mike_banno's avatar
mike_banno
Aspirant
Apr 12, 2018

OneDrive sync progress

i have setup OneDrive on my NAS and it has started syncing but im not able to see the progress and it appears to be stuck on a file.

 

it has been 1 week and no new data has been sync'ed but new files have been added to the NAS.

i have disabled the service and enabled it again but still no new files sync.

 

just wondering if there is a log file i can access through SSH or the web interface to see what is going on and possibly fix it.

 

thanks

Mike

3 Replies

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  • evan2's avatar
    evan2
    NETGEAR Expert

    You are able to check logs in History,

    and check which file OneDrive stopped syncing.

    Please see below picture, click History to check logs.

    • mike_banno's avatar
      mike_banno
      Aspirant

      it appears to have uploaded some of my data but has just stopped and event logs are empty.

      any ideas?

      after a bit of waiting i get a slight log file

      • evan2's avatar
        evan2
        NETGEAR Expert

        mike_banno

        It seems onedrive doesn't finish cloud drive scan.

        Could do you please enable secure diagnostic?

        then PM me 5 digitals and let us remote to check what problem happen for your onedrive.

         

        RAIDar Secure diagnostic
        https://kb.netgear.com/27391/ReadyNAS-RAIDar-6-0
        or enable secure diagnosticn in NAS admin GUI =>System=>Settings=>Support

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