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Re: Onedrive Backup Failure
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Hi
Struggling to get Onedrive backup set up (upload only). RN422 with 6.10.3.
Set it up a couple of times (as pictured below)
Repeatedly fails.
Log shows:
Dec 02 21:29:29 Backup ng-csd[9614]: Received error response. No response body. Response code: 504 Dec 02 21:29:29 Backup ng-csd[9614]: E1202 21:29:29.847729 10383 WSClient.cpp:517] Received error response. No response body. Response code: 504 Dec 02 21:30:04 Backup ng-csd[9614]: Received error response. No response body. Response code: 504 Dec 02 21:30:04 Backup ng-csd[9614]: E1202 21:30:04.408228 9617 WSClient.cpp:517] Received error response. No response body. Response code: 504 Dec 02 21:39:32 Backup ng-csd[9614]: Received error response. No response body. Response code: 504 Dec 02 21:39:32 Backup ng-csd[9614]: E1202 21:39:32.727783 10383 WSClient.cpp:517] Received error response. No response body. Response code: 504 Dec 02 21:40:40 Backup ng-csd[9614]: Received error response. No response body. Response code: 504 Dec 02 21:40:40 Backup ng-csd[9614]: E1202 21:40:40.568121 9617 WSClient.cpp:517] Received error response. No response body. Response code: 504 Dec 02 21:48:13 Backup ng-csd[9614]: Received error response. No response body. Response code: 504 Dec 02 21:48:13 Backup ng-csd[9614]: E1202 21:48:13.040491 10383 WSClient.cpp:517] Received error response. No response body. Response code: 504 Dec 02 21:51:59 Backup ng-csd[9614]: Received error response. No response body. Response code: 504 Dec 02 21:51:59 Backup ng-csd[9614]: E1202 21:51:59.600181 9616 WSClient.cpp:517] Received error response. No response body. Response code: 504 Dec 02 21:54:26 Backup ng-csd[9614]: Received error response. No response body. Response code: 504 Dec 02 21:54:27 Backup ng-csd[9614]: E1202 21:54:26.800860 9617 WSClient.cpp:517] Received error response. No response body. Response code: 504 Dec 02 21:58:35 Backup ng-csd[9614]: Received error response. No response body. Response code: 504 Dec 02 21:58:35 Backup ng-csd[9614]: E1202 21:58:35.119856 9616 WSClient.cpp:517] Received error response. No response body. Response code: 504 Dec 02 22:02:15 Backup ng-csd[9614]: Received error response. No response body. Response code: 504 Dec 02 22:02:15 Backup ng-csd[9614]: E1202 22:02:15.280609 10383 WSClient.cpp:517] Received error response. No response body. Response code: 504 Dec 02 22:06:47 Backup ng-csd[9614]: Received error response. No response body. Response code: 504 Dec 02 22:06:48 Backup ng-csd[9614]: E1202 22:06:47.932081 9616 WSClient.cpp:517] Received error response. No response body. Response code: 504 Dec 02 22:07:28 Backup systemd[1]: Stopping One Drive Service client for ReadyNAS... Dec 02 22:07:29 Backup systemd[1]: Stopped One Drive Service client for ReadyNAS. Dec 02 22:08:20 Backup systemd[1]: Started One Drive Service client for ReadyNAS. Dec 02 22:08:20 Backup ng-csd[1898]: Reset the cache. Invalid SQL statement: no such table: settings: no such table: settings Dec 02 22:08:20 Backup ng-csd[1898]: W1202 22:08:20.792398 1898 FSCache.cpp:78] Reset the cache. Invalid SQL statement: no such table: settings: no such table: settings
I 'left' Onedrive and re-set it up around 22:07. The log was otherwise full of the 504 errors.
Next steps??
Thanks
Andy
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The dot (little "light") in the icon turns blue when the NAS is backing up the files.
Could you please follow this https://kb.netgear.com/25625/How-do-I-send-ReadyNAS-system-logs-to-NETGEAR-Support to download the system logs and then send it to me in a private message?
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Re: Onedrive Backup Failure
We released ReadyNAS 6.10.4.
https://kb.netgear.com/000062588/ReadyNAS-OS-6-Software-Version-6-10-4
Please upgrade your NAS and check if it fixed your OneDrive backup issue.
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Re: Onedrive Backup Failure
Same issue.
-- Reboot -- Dec 06 16:03:59 Backup systemd[1]: Started One Drive Service client for ReadyNAS. Dec 06 16:03:59 Backup ng-csd[5578]: Reset the cache. Invalid SQL statement: no such table: settings: no such table: settings Dec 06 16:03:59 Backup ng-csd[5578]: W1206 16:03:59.139441 5578 FSCache.cpp:78] Reset the cache. Invalid SQL statement: no such table: settings: no such table: settings Dec 06 16:04:23 Backup systemd[1]: Stopping One Drive Service client for ReadyNAS... Dec 06 16:04:23 Backup systemd[1]: Stopped One Drive Service client for ReadyNAS. Dec 06 16:04:24 Backup systemd[1]: Started One Drive Service client for ReadyNAS. Dec 06 16:04:24 Backup ng-csd[5697]: Reset the cache. Invalid SQL statement: no such table: settings: no such table: settings Dec 06 16:04:24 Backup ng-csd[5697]: W1206 16:04:24.851426 5697 FSCache.cpp:78] Reset the cache. Invalid SQL statement: no such table: settings: no such table: settings
After upgrade to 6.10.4 and reboot Onedrive was off, so entered all details again and still not working. Dot is blue. No new files appear to have been copied.
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Re: Onedrive Backup Failure
Please check the "History" (Logs). Here are the screenshots of my OneDrive setup. File Options_8.36.76.zip was uploaded to OneDrive.
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Re: Onedrive Backup Failure
Hi
Dec 06, 2020 04:04:25 PMOneDrive service started. Dec 06, 2020 04:04:25 PMStarting to index local drive. This could take a while. Please wait. Dec 06, 2020 04:04:26 PMIndexing local drive is complete. Dec 06, 2020 04:04:26 PMStarting to scan cloud drive for changes. It could take a while. Please wait. Dec 06, 2020 04:17:47 PMScaning cloud drive changes is complete. Dec 06, 2020 04:17:47 PMStarting to scan local drive for changes. It could take a while. Please wait. Dec 06, 2020 04:17:50 PMUploading /data/Backup/My Documents/Andy/Personal/BANK/Santander A/Thumbs.db ... Dec 06, 2020 04:17:52 PMUploading /data/Backup/My Documents/Andy/Personal/Credit Reports/Thumbs.db ... Dec 06, 2020 04:17:52 PMUploading /data/Backup/My Documents/Andy/Personal/Documents/CPD/Thumbs.db ... Dec 06, 2020 04:17:54 PM/data/Backup/My Documents/Andy/Personal/BANK/Santander A/Thumbs.db was uploaded to Cloud Drive. Dec 06, 2020 04:17:55 PMUploading /data/Backup/My Documents/Andy/Personal/Documents/Jo/Thumbs.db ... Dec 06, 2020 04:17:57 PM/data/Backup/My Documents/Andy/Personal/Credit Reports/Thumbs.db was uploaded to Cloud Drive. Dec 06, 2020 04:17:58 PM/data/Backup/My Documents/Andy/Personal/Documents/CPD/Thumbs.db was uploaded to Cloud Drive. Dec 06, 2020 04:17:58 PMUploading /data/Backup/My Documents/Andy/Personal/Documents/Thumbs.db ... Dec 06, 2020 04:17:58 PM/data/Backup/My Documents/Andy/Personal/Documents/Jo/Thumbs.db was uploaded to Cloud Drive. Dec 06, 2020 04:18:01 PM/data/Backup/My Documents/Andy/Personal/Documents/Thumbs.db was uploaded to Cloud Drive. Dec 06, 2020 04:18:02 PMUploading /data/Backup/My Documents/Andy/Personal/Lavender Crafts/Thumbs.db ... Dec 06, 2020 04:18:04 PMUploading /data/Backup/My Documents/Andy/Personal/Old House/Move 2012/57Pinewood/Thumbs.db ... Dec 06, 2020 04:18:04 PMUploading /data/Backup/My Documents/Andy/Personal/Phone/Orange/Thumbs.db ... Dec 06, 2020 04:18:05 PM/data/Backup/My Documents/Andy/Personal/Lavender Crafts/Thumbs.db was uploaded to Cloud Drive. Dec 06, 2020 04:18:06 PMUploading /data/Backup/My Documents/Andy/Personal/Teaching/DTLLS/CD/Adobe/.DS_Store ... Dec 06, 2020 04:18:07 PM/data/Backup/My Documents/Andy/Personal/Old House/Move 2012/57Pinewood/Thumbs.db was uploaded to Cloud Drive. Dec 06, 2020 04:18:07 PM/data/Backup/My Documents/Andy/Personal/Phone/Orange/Thumbs.db was uploaded to Cloud Drive. Dec 06, 2020 04:18:08 PMUploading /data/Backup/My Documents/Andy/Personal/Teaching/DTLLS/CD/Qualification handbooks - Subject Specialist/.DS_Store ... Dec 06, 2020 04:18:08 PMUploading /data/Backup/My Documents/Andy/Personal/Teaching/DTLLS/CD/Qualification handbooks - Subject Specialist/Diplomas/.DS_Store ... Dec 06, 2020 04:18:08 PM/data/Backup/My Documents/Andy/Personal/Teaching/DTLLS/CD/Adobe/.DS_Store was uploaded to Cloud Drive. Dec 06, 2020 04:18:09 PMUploading /data/Backup/My Documents/Andy/Personal/Thumbs.db ... Dec 06, 2020 04:18:11 PM/data/Backup/My Documents/Andy/Personal/Teaching/DTLLS/CD/Qualification handbooks - Subject Specialist/.DS_Store was uploaded to Cloud Drive. Dec 06, 2020 04:18:11 PM/data/Backup/My Documents/Andy/Personal/Teaching/DTLLS/CD/Qualification handbooks - Subject Specialist/Diplomas/.DS_Store was uploaded to Cloud Drive. Dec 06, 2020 04:18:12 PM/data/Backup/My Documents/Andy/Personal/Thumbs.db was uploaded to Cloud Drive. Dec 06, 2020 04:18:20 PMUploading /data/Backup/My Documents/Andy/STJOHN/RCM/Kit/Thumbs.db ... Dec 06, 2020 04:18:21 PMUploading /data/Backup/My Documents/Andy/STJOHN/RCM/Meetings/Thumbs.db ... Dec 06, 2020 04:18:22 PMUploading /data/Backup/My Documents/Andy/STJOHN/Trainer/ATLS Instructor/Content/.DS_Store ... Dec 06, 2020 04:18:24 PM/data/Backup/My Documents/Andy/STJOHN/RCM/Kit/Thumbs.db was uploaded to Cloud Drive. Dec 06, 2020 04:18:25 PM/data/Backup/My Documents/Andy/STJOHN/RCM/Meetings/Thumbs.db was uploaded to Cloud Drive. Dec 06, 2020 04:18:25 PMUploading /data/Backup/My Documents/Andy/STJOHN/Trainer/ATLS Instructor/Content/Documents/.DS_Store ... Dec 06, 2020 04:18:25 PM/data/Backup/My Documents/Andy/STJOHN/Trainer/ATLS Instructor/Content/.DS_Store was uploaded to Cloud Drive. Dec 06, 2020 04:18:25 PMUploading /data/Backup/My Documents/Andy/STJOHN/Trainer/ATLS Instructor/Content/Videos/.DS_Store ... Dec 06, 2020 04:18:26 PMUploading /data/Backup/My Documents/Andy/STJOHN/Trainer/Ambulance/Andy's Packages/ETA/Patient Assessment/Thumbs.db ... Dec 06, 2020 04:18:28 PM/data/Backup/My Documents/Andy/STJOHN/Trainer/ATLS Instructor/Content/Documents/.DS_Store was uploaded to Cloud Drive. Dec 06, 2020 04:18:28 PM/data/Backup/My Documents/Andy/STJOHN/Trainer/ATLS Instructor/Content/Videos/.DS_Store was uploaded to Cloud Drive. Dec 06, 2020 04:18:29 PM/data/Backup/My Documents/Andy/STJOHN/Trainer/Ambulance/Andy's Packages/ETA/Patient Assessment/Thumbs.db was uploaded to Cloud Drive. Dec 06, 2020 04:18:32 PMUploading /data/Backup/My Documents/Andy/STJOHN/Trainer/Ambulance/New Package/Thumbs.db ... Dec 06, 2020 04:18:34 PMUploading /data/Backup/My Documents/Andy/STJOHN/Trainer/SER 2014 Training Resources/Auto Injectors/Anapen/Thumbs.db ... Dec 06, 2020 04:18:34 PMUploading /data/Backup/My Documents/Andy/STJOHN/Trainer/SER 2014 Training Resources/Auto Injectors/JEXT/Instructions for Training Pen/Thumbs.db ... Dec 06, 2020 04:18:35 PM/data/Backup/My Documents/Andy/STJOHN/Trainer/Ambulance/New Package/Thumbs.db was uploaded to Cloud Drive. Dec 06, 2020 04:18:36 PMUploading /data/Backup/My Documents/Andy/STJOHN/Trainer/SER 2014 Training Resources/Auto Injectors/JEXT/Thumbs.db ... Dec 06, 2020 04:18:38 PM/data/Backup/My Documents/Andy/STJOHN/Trainer/SER 2014 Training Resources/Auto Injectors/JEXT/Instructions for Training Pen/Thumbs.db was uploaded to Cloud Drive. Dec 06, 2020 04:18:38 PMUploading /data/Backup/My Documents/Andy/STJOHN/Trainer/SER 2014 Training Resources/First aid courses - MSOFFICE 2003 version/AED 2014 v1 2003/PresentationPackage/Thumbs.db ... Dec 06, 2020 04:18:39 PM/data/Backup/My Documents/Andy/STJOHN/Trainer/SER 2014 Training Resources/Auto Injectors/Anapen/Thumbs.db was uploaded to Cloud Drive. Dec 06, 2020 04:18:39 PMUploading /data/Backup/My Documents/Andy/STJOHN/Trainer/SER 2014 Training Resources/First aid courses - MSOFFICE 2003 version/AED 2014 v1 2003/Thumbs.db ... Dec 06, 2020 04:18:41 PM/data/Backup/My Documents/Andy/STJOHN/Trainer/SER 2014 Training Resources/Auto Injectors/JEXT/Thumbs.db was uploaded to Cloud Drive. Dec 06, 2020 04:18:41 PMUploading /data/Backup/My Documents/Andy/STJOHN/Trainer/SER 2014 Training Resources/M&H MSOFFICE 2003/MH First aiders 2014 v1 97-03/PresentationPackage/Thumbs.db ... Dec 06, 2020 04:18:42 PM/data/Backup/My Documents/Andy/STJOHN/Trainer/SER 2014 Training Resources/First aid courses - MSOFFICE 2003 version/AED 2014 v1 2003/PresentationPackage/Thumbs.db was uploaded to Cloud Drive. Dec 06, 2020 04:18:43 PM/data/Backup/My Documents/Andy/STJOHN/Trainer/SER 2014 Training Resources/First aid courses - MSOFFICE 2003 version/AED 2014 v1 2003/Thumbs.db was uploaded to Cloud Drive. Dec 06, 2020 04:18:43 PMUploading /data/Backup/My Documents/Andy/STJOHN/Trainer/SER 2014 Training Resources/M&H MSOFFICE 2010/MH First aiders 2014/PresentationPackage/Thumbs.db ... Dec 06, 2020 04:18:43 PMUploading /data/Backup/My Documents/Andy/STJOHN/Trainer/SER 2014 Training Resources/M&H MSOFFICE 2010/MH Principles 2014/PresentationPackage/Thumbs.db ... Dec 06, 2020 04:18:45 PM/data/Backup/My Documents/Andy/STJOHN/Trainer/SER 2014 Training Resources/M&H MSOFFICE 2003/MH First aiders 2014 v1 97-03/PresentationPackage/Thumbs.db was uploaded to Cloud Drive. Dec 06, 2020 04:18:46 PMUploading /data/Backup/My Documents/Andy/STJOHN/Trainer/SER 2014 Training Resources/Mental Capacity Act/Thumbs.db ... Dec 06, 2020 04:18:47 PM/data/Backup/My Documents/Andy/STJOHN/Trainer/SER 2014 Training Resources/M&H MSOFFICE 2010/MH First aiders 2014/PresentationPackage/Thumbs.db was uploaded to Cloud Drive. Dec 06, 2020 04:18:47 PM/data/Backup/My Documents/Andy/STJOHN/Trainer/SER 2014 Training Resources/M&H MSOFFICE 2010/MH Principles 2014/PresentationPackage/Thumbs.db was uploaded to Cloud Drive. Dec 06, 2020 04:18:47 PMUploading /data/Backup/My Documents/Andy/STJOHN/Trainer/SER 2014 Training Resources/Youth Training Resources/Young first aider/Thumbs.db ... Dec 06, 2020 04:18:48 PMUploading /data/Backup/My Documents/Andy/STJOHN/Trainer/SER 2014 Training Resources/Youth Training Resources/Young first aider/Young first aider PowerPoint/Resources/Young Firstaider/Mpeg/Thumbs.db ... Dec 06, 2020 04:18:50 PM/data/Backup/My Documents/Andy/STJOHN/Trainer/SER 2014 Training Resources/Mental Capacity Act/Thumbs.db was uploaded to Cloud Drive. Dec 06, 2020 04:18:50 PMUploading /data/Backup/My Documents/Andy/STJOHN/Trainer/SER 2014 Training Resources/Youth Training Resources/Young first aider/Young first aider PowerPoint/Resources/Young Firstaider/Thumbs.db ... Dec 06, 2020 04:18:51 PM/data/Backup/My Documents/Andy/STJOHN/Trainer/SER 2014 Training Resources/Youth Training Resources/Young first aider/Thumbs.db was uploaded to Cloud Drive. Dec 06, 2020 04:18:52 PM/data/Backup/My Documents/Andy/STJOHN/Trainer/SER 2014 Training Resources/Youth Training Resources/Young first aider/Young first aider PowerPoint/Resources/Young Firstaider/Mpeg/Thumbs.db was uploaded to Cloud Drive. Dec 06, 2020 04:18:52 PMUploading /data/Backup/My Documents/Andy/STJOHN/Trainer/SER 2014 Training Resources/desktop.ini ... Dec 06, 2020 04:18:53 PM/data/Backup/My Documents/Andy/STJOHN/Trainer/SER 2014 Training Resources/Youth Training Resources/Young first aider/Young first aider PowerPoint/Resources/Young Firstaider/Thumbs.db was uploaded to Cloud Drive. Dec 06, 2020 04:18:54 PMUploading /data/Backup/My Documents/Andy/STJOHN/Trainer/Training 2011 USB/FIre marshal & Difference/First aid course.wmv ... Dec 06, 2020 04:18:54 PMUploading /data/Backup/My Documents/Andy/STJOHN/Trainer/Training 2011 USB/FIre marshal & Difference/Free guide.wmv ... Dec 06, 2020 04:18:56 PM/data/Backup/My Documents/Andy/STJOHN/Trainer/SER 2014 Training Resources/desktop.ini was uploaded to Cloud Drive. Dec 06, 2020 04:18:57 PMUploading /data/Backup/My Documents/Andy/STJOHN/Trainer/Training 2011 USB/FIre marshal & Difference/Generic.wmv ...
The file in question is 148MB. Upload speed is capped at 150KB/sec, so should have taken under 20m to upload but it's now 850pm - over 4 hours. Even if it was running all 3 concurrently they are all the same size so should have finished and moved on by now??
Thanks
A
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Re: Onedrive Backup Failure
Let's check if it is related to speed limit. Please disable the upload speed limit and see if it helps.
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Re: Onedrive Backup Failure
It does. On unlimited it works - but the internet grinds to a halt. It seems to go completely full pelt without saving a small % of bandwidth - which makes it pretty unusable except overnight.
Once I put a limit (I've tried 50KB/s and 150KB/s - my broadband upload is about 2Mb/s - so limiting to about half) in it seems to hang after an hour or two and the little 'light' turns from green to blue.
Bug in the throttling code??
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The dot (little "light") in the icon turns blue when the NAS is backing up the files.
Could you please follow this https://kb.netgear.com/25625/How-do-I-send-ReadyNAS-system-logs-to-NETGEAR-Support to download the system logs and then send it to me in a private message?
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Re: Onedrive Backup Failure
Just to close this off. B_L kindly reviewed logs, found a bug, patched NAS remotely and all working fine.
Thanks 🙂