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Forum Discussion
Bornslippy
Mar 09, 2018Aspirant
Periodic "Error communicating with UPS 'UPS'" Error
This appears to have been seen in earlier firmware but I'm getting it in 6.9.2. I receive email alerts saying there is a problem then immediately another message saying its ok again. Happens a fe...
Marc_V
Mar 12, 2018NETGEAR Employee Retired
The issue should have been fixed from the previous stable firmwares. 6.9.3 is already on the update servers and should be detected by your NAS. It is better to update to the latest and see if you will still have the issue. Have you tried using a different Brand or model of UPS?
Bornslippy
Mar 12, 2018Aspirant
Marc
Presumably it would only be detected by the NAS if it was marked as a "stable" update ?
- StephenBMar 12, 2018Guru - Experienced User
Bornslippy wrote:
Marc
Presumably it would only be detected by the NAS if it was marked as a "stable" update ?
It was just released. Netgear's practice is to make releases available for manual installations first. There can be a 1-2 week lag before they appear on the update server.
I'm running 6.9.3, and haven't seen any issues with it.
- BornslippyMar 12, 2018Aspirant
Don't think that's quite the full story. Just tried it and when I set my update channel to "stable" and rechecked, 6.9.3 wasn't visible. When I set it to "beta" 6.9.3 appeared as an option. If you set it back to "stable" the 6.9.3 update disappears.
Conclusion - 6.9.3 isn't regarded as stable by netgear.
- Marc_VMar 12, 2018NETGEAR Employee Retired
Hi Bornslippy
You can try to download the firmware and manually update the unit. There might be something with the update server but it is already released.
Here it is. OS 6.9.3
Regards
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