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Forum Discussion
Bornslippy
Mar 09, 2018Aspirant
Periodic "Error communicating with UPS 'UPS'" Error
This appears to have been seen in earlier firmware but I'm getting it in 6.9.2. I receive email alerts saying there is a problem then immediately another message saying its ok again. Happens a fe...
Bornslippy
Mar 12, 2018Aspirant
Don't think that's quite the full story. Just tried it and when I set my update channel to "stable" and rechecked, 6.9.3 wasn't visible. When I set it to "beta" 6.9.3 appeared as an option. If you set it back to "stable" the 6.9.3 update disappears.
Conclusion - 6.9.3 isn't regarded as stable by netgear.
StephenB
Mar 12, 2018Guru - Experienced User
Bornslippy wrote:
Conclusion - 6.9.3 isn't regarded as stable by netgear.
As I tried to explain above, that's not the right conclusion. The release simply isn't placed on the update server right away.
You can of course wait until it shows up as a NAS update. My guess is that will happen sometime this week.
- BornslippyMar 12, 2018Aspirant
As I have already demonstrated above, the release either isn't correctly marked or ACTUALLY isn't regarded as "stable" accordign to the rules that govern this functionality. Its nothing to do with a time effect - I can change the update channel setting at will and make the option for 6.9.3 appear and disappear.
- StephenBMar 12, 2018Guru - Experienced User
Bornslippy wrote:
As I have already demonstrated above, the release either isn't correctly marked or ACTUALLY isn't regarded as "stable" accordign to the rules that govern this functionality. Its nothing to do with a time effect - I can change the update channel setting at will and make the option for 6.9.3 appear and disappear.
Netgear (Marc_V) already told you it was released to production.
One more try: When 6.9.3 was in beta, it was available on the update server in the beta stream. Subsequently Netgear released it, and (as always) they made it available for manual installation first, and didn't change the update server. So it still shows up there in the beta category.
They usually put the production release on the update server between 1 and 2 weeks after they release it.
But let's stop this - there is no point to continuing. If you don't want to manually install the production release, just wait for it to show up as a stable update on the NAS.
- Marc_VMar 12, 2018NETGEAR Employee Retired
Hi Bornslippy
The Firmware 6.9.3 was officially released last week but the servers that will push it to the NAS will have to be updated. That is why we encourage users to manually install the FW if they want to update already to fix issues and try the added features.
StephenB 's advise is correct, If you plan on getting the firmware through the update servers then we should wait for it to be available. It will show under the Stable channel.
The reason I want to push with the update is to check if this will resolve the issue you are having since it did help with StephenB 's NAS.
Regards
- Marc_VMar 14, 2018NETGEAR Employee Retired
Hi @Bornslippy
6.9.3 has been uploaded to the update servers. You may want to try and update.
Regards
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