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Aspirant

Dec 22, 2015

RND2000 ReadyNAS Duo : data recovery help needed even linux not recognising the drives

Hi All,

I'm trying to recover my whole life from ReadyNAS duo rnd2000, have tried reading it via linux reader on windows and ubunto as well using sata adapter but both not recognizing the hard drives. It's just showing the SATA bridge but no information about the drive. Weird thing is that few weeks ago I was able to read the data via Linux reader via same SATA adapter but now it's not, please note readynas is off since then so don't know what's changed.

Any suggestions what I can do next? Do you think connecting them directly to a desktop computer will help?

Thanks

Faraz

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mdgm-ntgr
NETGEAR Employee Retired
Dec 22, 2015
We do sell software data recovery services. We do this with the disks in place in a ReadyNAS unit. Obviously if the disks can't even be detected then we can't do anything. We don't do physical repairs to disks.

If you like you could try connecting the disks directly to a desktop computer. If the disks still are not detected then the problem is probably not your SATA adapter.
- farazfastian
  Aspirant
  Dec 22, 2015
  well disks are spinning for sure and I can't believe that it's a hardware failure on both discs in just a few weeks time when ReadyNAS wasn't even on?
  The issue i had on my readnas was that the fan was constantly spining at high speed the way it does for few seconds normally at boot time, and disks shows green lights in readynas but shows 0MB. Do you think putting disks in wrong order in readynas would wipe the data?
  
  Thanks,
  Faraz
  - StephenB
    Guru - Experienced User
    Dec 22, 2015
    If you hot-inserted the disks then they would be wiped. Though the OS partition should still be visible with Linux Reader.
    
    I suggest using vendor diags to test the disks on the PC (seatools for seagate, lifeguard for western digital), and then post back the results.