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ajbarnard1977's avatar
Sep 06, 2018

ReadyNAS 2120 - remove inactive volumes

Hey community. Got the dreaded "Remove inactive volumes to use the disk.Disk #1,2,3,4." today. I scoured the forums, tried to shutdown, let sit, reboot - no dice. I had 4x 4TB drives in it, then removed and replaced disk 1 with a new 10TB drive. Let it sync overnight, when I looked at in the the morning the balance scheduled task ran at the same time, and then I got the error message. I removed the new 10TB drive, replaced the old 4TB drive back into bay 1, let it sync, but it still throws errors. Suggestions?

 

What logs do I need to upload to see what drive could be bad? Here is disk_info.log, but I don't see any major issues (or am I missing something)? Is there another log that might provide more insight?

 

 

Device: sdb
Controller: 0
Channel: 0
Model: ST4000DM000-1F2168
Serial: 
Firmware: CC54
Class: SATA
RPM: 5900
Sectors: 7814037168
Pool: data
PoolType: RAID 5
PoolState: 5
PoolHostId: 2fe6b08c
Health data 
ATA Error Count: 0
Reallocated Sectors: 0
Reallocation Events: 0
Spin Retry Count: 0
End-to-End Errors: 0
Command Timeouts: 10
Current Pending Sector Count: 0
Uncorrectable Sector Count: 0
Temperature: 39
Start/Stop Count: 798
Power-On Hours: 18271
Power Cycle Count: 165
Load Cycle Count: 43124

Device: sda
Controller: 0
Channel: 1
Model: ST4000DM000-1F2168
Serial: 
Firmware: CC54
Class: SATA
RPM: 5900
Sectors: 7814037168
Pool: data
PoolType: RAID 5
PoolState: 5
PoolHostId: 2fe6b08c
Health data 
ATA Error Count: 0
Reallocated Sectors: 0
Reallocation Events: 0
Spin Retry Count: 0
End-to-End Errors: 0
Command Timeouts: 6
Current Pending Sector Count: 0
Uncorrectable Sector Count: 0
Temperature: 39
Start/Stop Count: 809
Power-On Hours: 18473
Power Cycle Count: 171
Load Cycle Count: 40170

Device: sdd
Controller: 0
Channel: 2
Model: ST4000DM000-1F2168
Serial: 
Firmware: CC54
Class: SATA
RPM: 5900
Sectors: 7814037168
Pool: data
PoolType: RAID 5
PoolState: 5
PoolHostId: 2fe6b08c
Health data 
ATA Error Count: 0
Reallocated Sectors: 0
Reallocation Events: 0
Spin Retry Count: 0
End-to-End Errors: 1
Command Timeouts: 5
Current Pending Sector Count: 0
Uncorrectable Sector Count: 0
Temperature: 38
Start/Stop Count: 924
Power-On Hours: 23253
Power Cycle Count: 200
Load Cycle Count: 227246

Device: sdc
Controller: 0
Channel: 3
Model: ST4000DM000-2AE166
Serial: 
Firmware: 0001
Class: SATA
RPM: 5980
Sectors: 7814037168
Pool: data
PoolType: RAID 5
PoolState: 5
PoolHostId: 2fe6b08c
Health data 
ATA Error Count: 0
Reallocated Sectors: 0
Reallocation Events: 0
Spin Retry Count: 0
End-to-End Errors: 0
Command Timeouts: 2
Current Pending Sector Count: 0
Uncorrectable Sector Count: 0
Temperature: 34
Start/Stop Count: 795
Power-On Hours: 15392
Power Cycle Count: 137
Load Cycle Count: 38661

 

 

Thanks,

Drew

11 Replies

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  • JohnCM_S's avatar
    JohnCM_S
    NETGEAR Employee Retired

    Hi ajbarnard1977,

     

    Welcome to the Community!

     

    Yes, there are no major issues on your drives based on the disk_info.log.

     

    You can check the kernel.log or the systemd-journal.log. You may be able to see more information there on what caused the issue.

     

    Regards,

    • JohnCM_S's avatar
      JohnCM_S
      NETGEAR Employee Retired

      Hi ajbarnard1977,

       

      We’d greatly appreciate hearing your feedback letting us know if the information we provided has helped resolve your issue or if you need further assistance.

       

      If your issue is now resolved, we encourage you to mark the appropriate reply as the “Accept as Solution” or post what resolved it and mark it as solution so others can be confident in benefiting from the solution. 
       
      The NETGEAR community looks forward to hearing from you and being a helpful resource in the future!
       
      Regards,

    • ajbarnard1977's avatar
      ajbarnard1977
      Aspirant

      Hi John. Sorry for the late response, I was on holiday for a week. Could I send you those 2 other logs, none of it makes sense to me.

       

      Thanks,

      Drew

      • StephenB's avatar
        StephenB
        Guru - Experienced User

        ajbarnard1977 wrote:

        Hi John. Sorry for the late response, I was on holiday for a week. Could I send you those 2 other logs, none of it makes sense to me.h

         

        When you send logs to Netgear for analysis, you should always send them the full log zip file.

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