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Forum Discussion
snowman50
Feb 24, 2020Aspirant
ReadyNAS Pro 4 - Visible in RaidAR, but can't load admin page
I've had a ReadyNAS Pro 4 for some years and had no issues, but now, although it's visible via RaidAR, I cannot access the Admin page, either through RaidAR OR directly through the network address (n...
StephenB
Feb 24, 2020Guru - Experienced User
snowman50 wrote:
PC is 192.168.0.49, NAS in 192.168.0.18, so I guess that's acceptable?
Yes. Have you tried pinging the NAS? With Windows, you'd run CMD (enter it on the windows search bar), and enter
ping 192.168.0.18
If that works, try browsing directly to https://192.168.0.18/admin
Are you able to access the shares?
snowman50
Feb 25, 2020Aspirant
Ping works OK, but accessing /admin gives this:
This site can’t be reached192.168.0.18 refused to connect.
ERR_CONNECTION_REFUSED
The shares do not work either
Thanks,
Mark
- Marc_VFeb 25, 2020NETGEAR Employee Retired
There might be a corrupt config file. If you have already tried OS-Reinstall, it might be best to contact Support and have it checked by a High-tier expert so they can get it fixed via Backend.
If you have a full backup, it might be good to do a Factory reset as well.
HTH
Regards
- snowman50Feb 25, 2020Aspirant
Thanks - I have tried an OS reinstall, but without luck.
Regards,
Mark
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