Forum Discussion

Guide

May 29, 2023

ReadyNas Ultra 6 stuck on READYNAS logo

Hi all, hope everyone is well. I was working on my readynas Ultra 6 Pro the other night by scheduling maintenance - Defrag, Balance and Scrub. I has set up the schedule for the 28th of every month a...

StephenB

Guru - Experienced User

May 30, 2023

niallryan wrote:

Hi again, just to add - this morning I powered it on again and again stuck on READYNAS logo but I can hear the drives starting up etc.

Does RAIDar give you any useful status?

https://kb.netgear.com/20684/ReadyNAS-Downloads#raidar

If you power down the NAS and remove the drives, do you see a "no disks" status on the LCD?

(label the drives by slot as you remove them)

niallryan

Guide

May 30, 2023

Hi SteohenB,

I decided to take the drives out as you stated and turned on the NAS. Yes it booted after a min. Then went through booting for 2 mins approx and eventually after about 5 mins it settled saying that it is in safe mode and it looks as though it updated the OS itself without being told to do so. That’s if 6.10.8 is the current version.
But at least we know now it is not the PU. I’m hoping being in safe mode is due to no disks?!
So when I tap the power button to see the display it says in top line…

nas-EA-D0-16
local ipaddress

What is the situation based on that I ask ?

Regards
N

niallryan
Guide
May 30, 2023
Hi again StephenB,

Just also to add if the OS version is showing 6.10.8 and I did not ask it to update maybe this is the issue where it is corrupt ?
The version it was on by my decision was 6.10.6 as the other NAS's are all 6.10.6

Regards
N
- Sandshark
  Sensei
  May 30, 2023
  I have previously found that booting a legacy NAS running OS6 while connected to the internet can automatically update the OS, though I thought it could only do so with a blank drive installed. I reported here that it happened and was told that wasn't possible. I even duplicated it and was told the same, so I stopped trying to convince anyone that they were dead wrong.
  
  That your NAS boots with a much lower load than with drives does not prove the power supply is OK, but it does reduce the likelihood. What happens if you put the drives from that NAS in your other one? If you get a similar issue, then you likely have a corrupt OS partition and an OS re-install may fix it.
  - niallryan
    Guide
    May 31, 2023
    Sandshark StephenB
    
    Hi Sandshark
    
    Wow! I had not realised that was possible but have taken that on board and it is what it is in my case 6.10.8 seems to be on the NAS in question. I will certainly insert the 6 4TB HDD's into one of the other NAS's to see what happens.
    If it is the case that the OS is corrupt and I would have to re-install the OS I presume [1] I cannot re-install 6.10.6 as this is what was on it and [2] how do I go about re-install the OS and do I lose any data ?
    
    As a side note - while I was running 6.10.6 and never attempted the update as I always leave it a good while before doing so in order to ensure that the update is good with no issues, I would think that the reason for it updating itself without instruction was due to the scrub doing its clean but also updates after checking OS version as part of maintenance possibly?!
    
    Regards
    N