ReadyNas Ultra 6 stuck on READYNAS logo

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niallryan wrote:

Also would I be able to add to the NAS while in degraded mode?

 

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Yes. 

Though I do recommend updating (or creating) your backup, as you would lose all your data if a second disk fails.

Good morning StephenB Sandshark 

I re-inserted HDD5 after it passed the HDD test. Then powered on the NAS without HDD6 inserted and it booted up. Everything was normal as in the NAS was not displaying any issues on its display when I was expecting to see a notice of it saying that the system is degraded. So I went on my laptop and logged into the readynas Home Screen.

When. I logged in there was a message at the top but it wasn't a system degrading message. It was a message saying to remove the necessary drives BECAUSE when I clicked on Volumes icon all the drives are RED and it is saying that the NAS is FULL = zero space available.

I wonder if this has anything to do with the initial process it was doing as I am only 90% sure it was completed before the power was interrupted.

Will the NAS recover to normal when I insert a replacement drive into bay 6 ?

Kindest reagrds

N

No, it will not self-repair when you replace Drive 6.  It does appear the death of drive 6 caused a problem on the SATA bus, but did so during a write.  So data on one or more other drives is corrupt or out of sync.  Hopefully, you can now download the log .zip and StephenB can use that information to better diagnose the specifics of your issue and help you at least get the volume mounted so as to allow you to get your backup up to date before factory defaulting the NAS with a new drive.

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niallryan wrote:

 

I wonder if this has anything to do with the initial process it was doing as I am only 90% sure it was completed before the power was interrupted.

 

Will the NAS recover to normal when I insert a replacement drive into bay 6 ?

 

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The volume is probably out of sync.  Download the full log zip file from the logs page.

I can take a look at that for you if you like.  Just upload it to cloud storage (Dropbox, google drive, etc), and send me a download link in a PM (private message).  Use the envelope link in the upper right of the forum page.

I will be traveling this week, so it might take me a couple days to get to it.

Hi Sandshark 

It doesn't sound good does it really ?

However I shall continue until otherwise. Will see if I can download logs and also if logs are downloaded - will they give us anything to go on.

Thanks

N

Hi StephenB 

Many thanks for this and I will upload the logs if I can download them as stated there to Sandshark 

Just give me a min or so.

Regards

N

Hello again StephenB Sandshark 

Just logged in and took a screenshot of the Volumes screen - see below

Just in case this gives you an idea of what's gone on since being able to boot up

Regards

N

Please send your PM on the location of the logs to StephenB, not me.  I'm really mainly a hardware guy, but I've also run a lot of experiments on ReadyNAS to learn its ins and outs and have seen a ton of messages here in the forum about volume issues.  But when it comes to diagnosing and repairing BTRFS and MDADM issues, StephenB has far more experience than I.

The screen shot really doesn't clear things up except to say that there is something more wrong than just a missing drive, as I had already surmised.  There are a lot of things that can go wrong and result in that display, thus the need to upload the logs to see which problem yours is.

Sandshark 

My apologies and I have done so. Many thanks for all the advice and help as always. You and StephenB really show what a community stands for. Many thanks for this and everything else in the past.

I reckon it is going to be a long road ahead and expensive by the sounds of what StephenB has been correlating to me.

StephenB has already told me that the logs indicate that the RAID is in sync and it is more of a file system issue. So hence a long road ahead.

Kindest regards

N