Readynas 102 not backing up and freezing after upgrade to 6.4.2

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YorkBoy wrote:

A question. If I attempt to go back to 6.2.5 am I likely to brick my NAS?

 

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It looks like one recent poster just did.  Though it did work for most people.

You could alternatively reformat the disk to ext, and get the paragon ext tools on the PCs so you can read the backups.  That would cost $20 and might give you full performance w/o lockups.

Thanks Stephen. The thought of bricking my NAS doesn't appeal and neither does paying out good money to enable a workaround for a problem which isn't of my making.

While it works I'll leave well alone and hope that Netgear will come up with a solution.

However i have spoken to a person in consumer law and would point out that users of 102 units which freeze or fail to work as intended now have units which are not fit for purpose becuase they no longer comply with their sold specification. This potentially opens other possibilites for owners. I don't expect you to comment on this, I'm just stating this for the record shall we say.

Thanks again.

John

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YorkBoy wrote:

Thanks Stephen. The thought of bricking my NAS doesn't appeal and neither does paying out good money to enable a workaround for a problem which isn't of my making.

 

  

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Your choice, just pointing out that is an option.  Even with 6.2.x, ext formatting would give the fastest USB backup speed.

Another (free) option is to fire up your NV+, and use it to back up your RN102 over a gigabit network. 

Stephen

I have over the last few days carried out some tests which I have documented and I think they are if nothing else  very interesting.

I have passed them (in pdf) to Netgear support but wonder if you would care to look at them?

John

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YorkBoy wrote:

Stephen

 

I have over the last few days carried out some tests which I have documented and I think they are if nothing else  very interesting.

 

I have passed them (in pdf) to Netgear support but wonder if you would care to look at them?

 

John

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Sure, can you PM me the pdf?

Just to remind the support team at Netgear that I am having exactly the same problems as Yorkboy with a 102 after upgrading to 6.4.2.

the symptoms are exactly the same although I am able to either manually or using third party software backup the nas across the network.  The USB drives on the nas are unusable for backup now.  As with Yorkboy the admin screen and access to the nas is impossibly slow when it is attempting to backup and the unit eventually freezes.

Hi Barry

Thanks for this.

For other readers.

Basically over the last two days I have carried out tests on my 102 NAS using the front USB socket.

The results are that from all five tests (using different USB sticks before anyone jumps in and grasps at straws by suggesting it's my stick that's the problem), in each case the NAS slowed down considerably. Sometimes it recovered after the backup, sometimes it didn't and finally froze requiring the power to be removed by removing the power plug as both the admin page and the power button failed to function.

As a result of this I have also discovered that backing up across my network also takes considerably longer. My last NAS to NAS backup in November 2016 (prior to 6.4.0) took just over 5 hours, the latest took five times as long in fact 29 hours to back up 143GB. So the same factors which are increasing the time taken to backup via the rear USB sockets appear to affect the NAS to NAS backup as well.

However, no doubt someone from Netgear will tell me it's me or my methods....