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Readynas 102 not backing up and freezing after upgrade to 6.4.2
My client has a Readynas 102 2x3tb system It is backed up by 2 x WD 3TB disks which are rotated and plugged into the front of the Nas. It has always been a bit problematic in that the WD driv...
O.K. I think this discussion has run its course.
Now that this is fixed in 6.5.0 if you have any issues on that you should open a new thread.
I'm closing this thread.
Apologies usually have the word sorry or say we apologise in them.
It just goes on and on, the complete failure to accept any responsibilty for all the hassle that users have had.
I hope others are reading this and taking note of the support users get.
We do apologise for any inconvenience caused, however as I have stated sometimes problems are unavoidable. We're glad that the problem is now resolved.
Once we reproduced the problem we did our best to resolve it in a timely manner, however we decided not to rush out a 6.4.3 release just with this fix considering how close 6.5.0 was by that stage, but rather include it in the 6.5.0 update and provide a beta firmware with the fix that users urgently needing the fix could use till the production firmware was released.
I don't think it's reasonable to expect that there will be no bugs in a firmware update. I saw a report the other day one of the big tablet manufacturers released an OS update that bricked a number of their customers tablets. One of the richest companies in the world with products used by hundreds of millions of users missed a bug in a firmware update that bricked some units of one of their products. How could they miss that when they would spend millions and millions on QA each year, one might wonder.
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