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Aure77's avatar
Aure77
Aspirant
Apr 08, 2018

Readynas Duo V2 no firmware after update - How to reinstall ?

Hello,

 

After upgrading my readynas duo v2 firmware. I am unable to use it. In RAIDar apps, I can see that no firmware is detected :

 

I have try a factory reset and an OS reinstall from the boot menu without success (I have removed my disk for just reinstall firmware).

 

 

I am looking for an USB recovery tool, I follow this guide : https://kb.netgear.com/30267/RAIDiator-4-2-USB-Recovery-Tool

But the binary doesn't work on my windows 10...

 

Can you help me to solve my firmware issue ?

 

 

10 Replies

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  • Marc_V's avatar
    Marc_V
    NETGEAR Employee Retired

    Hi Aure77

     

    Welcome to the Community!

     

    Do you have the disks inserted when you performed the Factory Reset? It will not do a Factory Reset or OS Reinstall without the disks

     

    It says No disks detected, does it have the same status when the disks are inserted? What firmware have you updated to?

     

    Please make sure you have backup of your data and also download the full logs if still possible.

     

    Regards

     

     

    • Aure77's avatar
      Aure77
      Aspirant

      No disk were inserted... I already tested with disks without success too.

       

      I have tested one disk by one and I think that one is died.

      The second start (disk led is lit), but RAIDar says that : "corrupt root"

      I have retry OS reinstall and factory reset with this disk inserted without success...

      Could you help me ?

      • Marc_V's avatar
        Marc_V
        NETGEAR Employee Retired

        I hope you have backup of your data so you will not worry too much on recovering it.

         

        We need to confirm the Duo version you have by checking on it's appearance. Kindly see this link and confirm the version of your Duo.

         

        Regards

         

         

         

         

         

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