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System Error: Please contact customer support
Hi, my readynas has become non responsive. Shares have dissapear and Frontview is useless. Every time I try to change something it reverts back to what it was when I refresh the page or apply the changes. And sometimes I get this message when I login: System Error: Please contact customer support. I tryied a OS re-install, a check disk sequence but nothing worked.
Raidar tells me everything is fine and the disks are healthy. Obviously support expired long ago so can't ask them for help.
I'm using Radiator 4.2.28 with 2 Seagate ST4000DM000.
Can anyone help please?
Thank you
You had a 2.6GB tonido home share on the 4GB OS partition rather than on the data volume. I have moved this across to the data volume and fixed the home folder path for the tonido user. You should ensure that add-ons you use are configured correctly or you can fill the OS partition.
Rebooting.
Your services configuration was lost so some services that were disabled may now be enabled and vice versa.
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You might have a filling OS partition. Do you have ssh enabled?
You could still get Netgear's help (ask support.netgear.com about per-incident support costs).
If you prefer to try fixing it on your own, you could try deleting all the logs (don't download them), and see if that helps.
Either way I suggest making a backup - one way to address the problem w/o needing support is to do a factory reset, and rebuild the NAS. And of course if the NAS is misbehaving the data is at risk.
You had a 2.6GB tonido home share on the 4GB OS partition rather than on the data volume. I have moved this across to the data volume and fixed the home folder path for the tonido user. You should ensure that add-ons you use are configured correctly or you can fill the OS partition.
Rebooting.
Your services configuration was lost so some services that were disabled may now be enabled and vice versa.
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