× NETGEAR will be terminating ReadyCLOUD service by July 1st, 2023. For more details click here.
Orbi WiFi 7 RBE973
Reply

Unable to backup Share Access

crashdot
Aspirant

Unable to backup Share Access

Hi,

When I try to backup Share Access settings, the system times out with an error 504. All other settings categories can be downloaded.

I suspect a corrupt file related to share settings. I tried an OS reinstall twice, but this did not resolve the problem. I tried restoring several sets of settings backups, which also did not work.

Can anyone download just your share settings and tell me which files/directories are contained within the zip file. Maybe this will help me to narrow down the source of the problem.

Thanks!
Message 1 of 5
StephenB
Guru

Re: Unable to backup Share Access

What NAS and firmware?
Message 2 of 5
crashdot
Aspirant

Re: Unable to backup Share Access

Sorry, ReadyNAS 516, OS 6.1.1.
Message 3 of 5
vandermerwe
Master

Re: Unable to backup Share Access

I think this may have been fixed since 6.1.1
I recall having a similar problem.
Upgrade your firmware.
Message 4 of 5
crashdot
Aspirant

Re: Unable to backup Share Access

Problem solved with the firmware upgrade. For some reason I thought I had the latest firmware, but I was mistaken. Thanks!
Message 5 of 5
Top Contributors
Discussion stats
  • 4 replies
  • 1076 views
  • 0 kudos
  • 3 in conversation
Announcements