Unable to delete, move or rename files

[Jchrisjordan]

I have mapped the NAS to a drive N; on my Windows 10 machine. When I try to delete a folder from Windows Explorer, I get the follwing message;

"You need permission from Unix User\Root to make changes to this folder."

How do I delete the folder, please/

Chris

[StephenB · Accepted solution]

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@Jchrisjordan wrote:

No, a folder within my Media share. I can delete anything else in that folder without problems.

The folder in question was created when I attempted to use a USB connection from the NAS to a hard drive dock, hoping it would be faster than an ethernet connection.

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Got it.

Try resetting the permissions for the share.  See page 35 here: http://www.downloads.netgear.com/files/GDC/READYNAS%20ARM-PLATFORM%20(DUO%20V2,%20NV+%20V2)/RAIDiato...

You can also try deleting folders in the share from the web ui (page 36).

[StephenB]

I am thinking that you might be trying to delete a share, and not a normal folder.  Shares need to be deleted from the NAS Web UI.

What firmware is your NAS running?

[Jchrisjordan]

%.3.13

[Jchrisjordan]

Make that 5.3.13

[StephenB]

Ok.  Are you trying to delete a share (look at the share listing in the web dashboard if you aren't certain)?

[Jchrisjordan]

No, a folder within my Media share. I can delete anything else in that folder without problems.

The folder in question was created when I attempted to use a USB connection from the NAS to a hard drive dock, hoping it would be faster than an ethernet connection. It wasn't, so I terminated the backup. But the files backed up to the NAS before I terminated the backup are the ones I cannot delete.

[StephenB · Accepted solution]

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@Jchrisjordan wrote:

No, a folder within my Media share. I can delete anything else in that folder without problems.

The folder in question was created when I attempted to use a USB connection from the NAS to a hard drive dock, hoping it would be faster than an ethernet connection.

---

Got it.

Try resetting the permissions for the share.  See page 35 here: http://www.downloads.netgear.com/files/GDC/READYNAS%20ARM-PLATFORM%20(DUO%20V2,%20NV+%20V2)/RAIDiato...

You can also try deleting folders in the share from the web ui (page 36).