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Forum Discussion

helton82's avatar
helton82
Aspirant
Jul 13, 2017

readynas nv+ support mode

Techsupport asked me to go support mode,  my device is visible but I cannot access the drives.  Any idea how to access?

4 Replies

  • mdgm-ntgr's avatar
    mdgm-ntgr
    NETGEAR Employee Retired

    As the name implies support mode is for support to access a system.

     

    So the problem with the old NAS was that whilst you could see it in RAIDar you couldn't access the shares? What about the web admin page?

     

    So you bought a RN214?

    • helton82's avatar
      helton82
      Aspirant

      Yes, bought a 214 to try and move data, maybe the drives,  called tech support, had me go to support mode, then said to check forum.  Not sure what to do now.

       

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