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karishmadan's avatar
karishmadan
Aspirant
Aug 29, 2016
Solved

readynas

hi my ready nas has suddenly crashed and no volumes recognised i cant use plex or acess any of my files on the disc what should i do

 

Karishma

 

  • I'm glad your data wasn't lost.

     

    But you did have a close call - I suggest that you put a backup plan in place for your NAS.  RAID alone is not enough to keep your data safe.

5 Replies

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  • StephenB's avatar
    StephenB
    Guru - Experienced User

    karishmadan wrote:

    hi my ready nas has suddenly crashed and no volumes recognised i cant use plex or acess any of my files on the disc what should i do

     

    Karishma

     


    If you are the original purchaser, are running 4.2.x firmware on your ultra, and have no backup, then I suggest starting with paid per-incident support (my.netgear.com).

      • StephenB's avatar
        StephenB
        Guru - Experienced User

        karishmadan wrote:

        is there any other solution??


        Anything you try on your own risks making the situation more difficult for support.

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