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Forum Discussion
unable to access NAS Drive
Hi All,
our Ready Nas Duo 2 v1 (I believe from searches through these forums) seem to be under the weather.
it was all working well yesterday morning then yesterday afternoon it went down and i wasn't able to connect from either mac or Windows pc in the office. the blue power light was still on and both drive leds were solid. I eventually pulled the plug on the NAS as holding the power button double/ pressing it doesn't seem to have had an affect. the unti also wouldnt show up in Raidar. nor could i access via IP
trying again this morning still no joy ive tried removing one of the two drives and rebooting to no avail. I then stumbled upon a suggestion to remove both drives and reboot. behold the NAS popped up on Raidar. as diskless. so i powered off (again using the plug at the rear as it seems unresponsive to presssing the power button and popped both drives back into the enclosure.
Rebooting after htat shows the nas appearing in raidar with the status starting up then quora checks and then it just drops off raidar again and i get the "no netgear products..." message on raidar.
Any suggestions on how to get this up and running again?
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If you need to offload data, then I suggest connecting disk 1 to a Windows PC (usb adapter/dock is ok), and use r-linux for windows. https://www.r-studio.com/free-linux-recovery/Download.shtml
After you extract the data, I'd test both disks with vendor tools (seatools for seagate; lifeguard for western digitial). If the drives are ok, then either do a quick-zero (lifeguard) or remove the partitions (windows disk manager). Reinsert them into the Duo, and power it up - it should then do a fresh factory install.
Hi Stephen
ok thanks i'll see what i can do. One thing i shouldve mentioned is that on rebooting the device initally (yesterday afternoon) the blue power light started blinking. i presumed this was its way of saying im rebooting (thats how my WD NAS works) but it was still doingthat this morning. Can you clarify what the blinking (1 per sec) blue light means?
Is it a pattern of faster and slower blinks?
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