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Forum Discussion
dg64
Aug 21, 2015Aspirant
ReadyNAS Duo v2 & Windows 10
OK, so I just upgraded to Win 10 and now I've lost contact with the ReadyNAS. In file explorer I can see it under NETWORK. When I select it I get the error: "Network Error" "Windows cannot access \\...
- Aug 21, 2015
dg64 wrote:
Are you using a local log on or a Microsoft account?
- It switched me over to using my Microsoft Account from a former local login
Interesting, it didn't do that with my Win 7 upgrade.
I think the issue is the microsoft account (the logon format isn't recognized by the NAS).
Try going into the credentials manager (type that in "search the web and Windows"), and enter a windows credential for the NAS (using a NAS user account and password). If you have no accounts set up on the NAS, then use the NAS admin account.
EDIT: our posts crossed... But you can continue to use your microsoft account if you set things up properly in the windows credential manager.
dg64
Aug 21, 2015Aspirant
What happens if you enter \\NETSTORE into the file explorer address bar?
- Error "Windows cannot access NETSTORE"
Is Windows 10's network connection classified as "private"?
- Yes
Are the NAS and Windows configured for the same workgroup?
- Correct
Are you using a local log on or a Microsoft account?
- It switched me over to using my Microsoft Account from a former local login
StephenB
Aug 21, 2015Guru - Experienced User
dg64 wrote:
Are you using a local log on or a Microsoft account?
- It switched me over to using my Microsoft Account from a former local login
Interesting, it didn't do that with my Win 7 upgrade.
I think the issue is the microsoft account (the logon format isn't recognized by the NAS).
Try going into the credentials manager (type that in "search the web and Windows"), and enter a windows credential for the NAS (using a NAS user account and password). If you have no accounts set up on the NAS, then use the NAS admin account.
EDIT: our posts crossed... But you can continue to use your microsoft account if you set things up properly in the windows credential manager.
- dg64Aug 21, 2015Aspirant
StephenB wrote:I think the issue is the microsoft account (the logon format isn't recognized by the NAS).
Try going into the credentials manager (type that in "search the web and Windows"), and enter a windows credential for the NAS (using a NAS user account and password). If you have no accounts set up on the NAS, then use the NAS admin account.
I'll give that a shot and report back when done.
- dg64Aug 21, 2015Aspirant
That did it! Added a Windows Credential for "\\NETSTORE" with a username and password from the NAS and everything worked like a charm.
Kudos to you!
- vandermerweAug 21, 2015Master
Great.
Somewhat unrelated, but are you using the Microsoft login because Microsoft want you to or because you need it for some purpose?
- okcertificationNov 18, 2015Aspirant
Hi - I have exactly same problem (that and Raidar now not findiong the drive although it knows it is there), as a layman can you tell me how you actually setup the credential. Any help much appreciated. Kind rgds
- VtopianNov 22, 2015Aspirant
I tried to enter the account details for the admin account of my ReadyNAS Duo v2 (as suggested in the solution), and I tried using my microsoft (outlook) account too - the message is "The specified network password is not correct".
There does not appear to be any new driver for my device in windows 10.
I'm not very IT savvy, so if anyone can help me, I'm going to need quite explicit instructions (assume I know nothing!).
- StephenBNov 22, 2015Guru - Experienced User
Your microsoft logon won't work.
What firmware is the NAS running? (The web UI will show this, and RAIDar will as well).
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