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Forum Discussion
yoban
May 09, 2017Apprentice
Surveillance App Will Not Start|Apps Missing In Admin Page|Cannot rebuild App List
Hi there I have been digging through the forums on solutions to what seems to be a common problem at the moment - cannot start surveillance app, apps icons all missing and cannot rebuild the list as ...
- Aug 07, 2017
Hi all,
Well I found some storage in a mates NAS as the only solution I could come up with is a factory reset.
Did this and all working again. Took the upgrade to 6.7.5 and all working. did one more reset and we are away again.
Now I need to get my Surveillance license key reactivated...ahhhh.
Paul
yoban
May 12, 2017Apprentice
Hi there, have sent my logs in to see if the is anything contained within them that may point to a resolution. It would seem like a reset is possibly my only option.
Thanks in advance.
Skywalker
May 19, 2017NETGEAR Expert
Somehow you ended up with a very strange mix of packages on there. You could try something like:
# apt-get install {php5,php5-cli,libapache2-mod-php5}=5.6.24+dfsg-0+deb8u1.netgear1
# apt-get purge apache2-bin apache2-data
and see where that gets you.
- yobanMay 21, 2017Apprentice
Thanks for that Skywalker
Executing the first command line from the recommendation gave me these errrors:
root@Honbu:~# apt-get install {php5,php5-cli,libapache2-mod-php5}=5.6.24+dfsg-0+deb8u1.netgear1
Reading package lists... Done
Building dependency tree
Reading state information... Done
You might want to run 'apt-get -f install' to correct these:
The following packages have unmet dependencies:
apache2-bin : Conflicts: apache2.2-bin (< 2.3~) but 2.2.32-0.netgear1 is to be installed
Conflicts: apache2.2-common (< 2.3~) but 2.2.32-0.netgear1 is to be installed
apache2-data : Conflicts: apache2.2-common (< 2.3~) but 2.2.32-0.netgear1 is to be installed
lib32stdc++6 : Depends: lib32gcc1 (>= 1:4.1.1) but it is not going to be installed
libapache2-mod-php5 : Depends: php5-common (= 5.6.24+dfsg-0+deb8u1.netgear1) but it is not going to be installed
libc6-i386 : Depends: libc6 (= 2.19-18+deb8u6.netgear1)
perl : Depends: libgdbm3 (>= 1.8.3) but it is not going to be installed
php5 : Depends: php5-common (>= 5.6.24+dfsg-0+deb8u1.netgear1~) but it is not going to be installed
php5-cli : Depends: php5-common (= 5.6.24+dfsg-0+deb8u1.netgear1) but it is not going to be installed
php5-json : Depends: phpapi-20131226
surveillance : Depends: lib32gcc1 (>= 1:4.1.1) but it is not going to be installed
E: Unmet dependencies. Try 'apt-get -f install' with no packages (or specify a solution). - yobanMay 21, 2017Apprentice
Hi there - executed the two commands from Skywalker with the same error message as in previous post. I ran "apt-get -f install" as suggested in the feedback and got:
root@Honbu:~# apt-get -f install
Reading package lists... Done
Building dependency tree
Reading state information... Done
Correcting dependencies... failed.
The following packages have unmet dependencies:
apache2-bin : Conflicts: apache2.2-bin (< 2.3~) but 2.2.32-0.netgear1 is installed
Conflicts: apache2.2-common (< 2.3~) but 2.2.32-0.netgear1 is installed
apache2-data : Conflicts: apache2.2-common (< 2.3~) but 2.2.32-0.netgear1 is installed
lib32stdc++6 : Depends: lib32gcc1 (>= 1:4.1.1) but it is not installed
libapache2-mod-php5 : Depends: apache2 (>= 2.4)
Depends: php5-common (= 5.6.29+dfsg-0+deb8u1) but it is not installed
libc6-i386 : Depends: libc6 (= 2.19-18+deb8u6.netgear1)
perl : Depends: libgdbm3 (>= 1.8.3) but it is not installed
php5 : Depends: php5-common (>= 5.4.4-14+deb7u11) but it is not installed
php5-cli : Depends: php5-common (= 5.6.29+dfsg-0+deb8u1) but it is not installed
php5-json : Depends: phpapi-20131226
surveillance : Depends: lib32gcc1 (>= 1:4.1.1) but it is not installed
E: Error, pkgProblemResolver::Resolve generated breaks, this may be caused by held packages.
E: Unable to correct dependencies
root@Honbu:~#- yobanAug 07, 2017Apprentice
Hi all,
Well I found some storage in a mates NAS as the only solution I could come up with is a factory reset.
Did this and all working again. Took the upgrade to 6.7.5 and all working. did one more reset and we are away again.
Now I need to get my Surveillance license key reactivated...ahhhh.
Paul
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