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Forum Discussion
Solved
Warranty voided
What type of things are we allowed to do and not to do without voiding the warranty?
Hi aalexandrebeta
Here are some links that are also about warranty.
ReadyNAS Support and Warranty.
Also I would like to note some information about SSH access as there are instances wherein you will be denied of support.
- SSH access is disabled by default.
- Access by SSH is not discouraged, but is recommended for advanced users only.
- As such, using SSH is at the user's own risk.
- Support is offered for configuring SSH using available options provided in the Admin Page.
- Support will not be offered for using SSH.
- Support may be denied if it is determined that actions taken through SSH have contributed to problems encountered on the ReadyNAS. However, you may factory reset the ReadyNAS and restore data from backup at which point normal support may resume.
- SSH access does not affect the hardware warranty.
- The root password for SSH is the same as the admin user. Change from the default for security purposes. Not changing the default password and enabling SSH leaves you vulnerable to attack.
- Forwarding ports from your firewall to your ReadyNAS makes you more vulnerable to attack.
Regards,
3 Replies
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Hi aalexandrebeta
Here are some links that are also about warranty.
ReadyNAS Support and Warranty.
Also I would like to note some information about SSH access as there are instances wherein you will be denied of support.
- SSH access is disabled by default.
- Access by SSH is not discouraged, but is recommended for advanced users only.
- As such, using SSH is at the user's own risk.
- Support is offered for configuring SSH using available options provided in the Admin Page.
- Support will not be offered for using SSH.
- Support may be denied if it is determined that actions taken through SSH have contributed to problems encountered on the ReadyNAS. However, you may factory reset the ReadyNAS and restore data from backup at which point normal support may resume.
- SSH access does not affect the hardware warranty.
- The root password for SSH is the same as the admin user. Change from the default for security purposes. Not changing the default password and enabling SSH leaves you vulnerable to attack.
- Forwarding ports from your firewall to your ReadyNAS makes you more vulnerable to attack.
Regards,
FramerV Thanks!!
Hi aalexandrebeta,
You are welcome.
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